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magest12
01-29-2019, 11:05 AM
Accepted into Beta test. Was also accepted previously into Development test. Have gone into my Uplay games and found Bea test, but comes up Pre-Loaded. ??? Is the Beta an update of the developement test? Do I have to uninstall the Development test first ?????

magest12
01-29-2019, 11:58 AM
Solved. Closed Uplay and restarted. Clicked on Anno 1800 Beta. Still Pre-Loaded. Clicked on Properties and saw Auto Update not ticked. Clicked this so tick was highlighted. Closed Uplay. Waited 5 mins and reloaded Uplay. My games, Anno 1800 Beta and it started to download. 21.85Gb, on my slow Australian internet, 1 day 16hrs.

Ubi-Mullac
01-29-2019, 01:42 PM
Glad to see you resolved the issue on your end, good luck with the download!

tomekod
02-05-2019, 12:25 PM
Why did my access to Closed Beta Anno 1800 expire?

Ubi-Gumdrops
02-05-2019, 12:32 PM
Hi tomekod! The Beta test has finished now unfortunately.

Exileaddict194
02-05-2019, 05:25 PM
Hello, I don’t understand why you’re offering to pre-order Anno 1800, when I already pre-ordered this game in September 2018 for 69,99€. I no longer see this purchase mentioned anywhere. Yet I paid!

Ubi-Gumdrops
02-06-2019, 09:52 AM
Hey there Exileaddict194! Thanks for your report. I can see your pre-order on your account and I also see you have a second account with a slightly different username, perhaps you are logged in to the secondary account that does not have the pre-order?

Exileaddict194
02-10-2019, 06:36 PM
Hello, and thank you for that clarification. However, I don’t remember the name of that second account. It’s going to be tough playing if I don’t know what name to connect to. Could you tell me that name please? I have the same e-mai l: michauddanygmail.com
Thanks

Exileaddict194
02-10-2019, 06:37 PM
Hello, and thank you for that clarification. However, I donít remember the name of that second account. Itís going to be tough playing if I donít know what name to connect to. Could you tell me that name please? I have the same e-mai l: michauddanygmail.com
Thanks