View Full Version : "Help us by sending a crash report"

12-15-2018, 12:04 AM
I cannot even begin to vent my anger about this... first 2 days after installing the new patch I get this message twice while playing Ghost War. I understand that with a new patch come new bugs and glitches, but that the entire game stops and then just closes? Come on. I have enough issues already with parts of this game, but it crashing in the middle of an intense close match is infuriating beyond words. Right at the end, one vs one, have him in my sights, oh whoops never mind, guess the game wants to ***t on my face a little.

12-18-2018, 11:46 PM
Hi for_da_luls! I am sorry to hear GRW is crashing for you. I can understand it would be highly frustrating during an intense moment like that. I can look into this for you! Please submit your MSINFO and dxdiag files (https://support.ubi.com/en-US/Faqs/Details/kA030000000emSbCAI?name=how-to-submit-dxdiag-and-msinfo-files) on a ticket, then reply back with your ticket number. Have you tried any troubleshooting steps?