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View Full Version : (Settlers III) Stuck at splash screen in Uplay



Seen2121
11-28-2018, 08:17 PM
I am now suddenly stuck at splash screen when starting Settlers 3 via Uplay. If i start it directly via Siedler3R.exe in the directory the game starts normally except from hearing the intro sound very far away. Ingame from there I can start single player games with normal sound but not multiplayer. In the multiplayer menu all buttons are unclickable. Reinstalling the game worked yesterday but today not.

Seen2121
11-29-2018, 08:51 PM
Installed it on my laptop today and there the splash screen does not lock but anything in the Multiplayer is still unclickable so these seem to be seperate issues. Most important for me is to have multiplayer working so please focus on that.

Ubi-Barbalatu
11-30-2018, 10:38 AM
Hello,

If the buttons in multiplayer are greyed out, please change your router settings and activate uPnP. This should help with that.

@Stuck at screen:

Please send a ticket to our customer support team via https://support.ubi.com

They will be able to help with that.

Cheers,
Barbalatu

Seen2121
11-30-2018, 12:16 PM
Opening uPnP did indeed solve the greyed out button issue! Gracias :cool:

Logged a ticket for the splash screen 07459867