View Full Version : Trying to connect from China

11-25-2018, 12:14 PM
Hi there, I'm constantly having issues loading the website and getting the app to work. I've tried connecting with VPN and without VPN, but there's always a moment when the game ceases to work completely. Is everyone having the same issue or just me?

11-26-2018, 01:13 AM
Hey Leonela189, make sure that you have a stable internet connection before trying to connect. If you are still experiencing this problem, head on over to Support (https://support.ubi.com/en-US) and they will do what they can to help you find a solution.