View Full Version : Sam isnít giving rewards

11-21-2018, 06:27 PM
Iím playing Odyssey and I canít get the Sam Axe because the daily login isnít working on the app. Help please

11-21-2018, 08:37 PM
Yep mine isnít working too.

11-22-2018, 04:23 PM
Me three

11-22-2018, 10:44 PM
Make sure to access Sam at least once before launching your game.

If the problem persists I'll need more information:

1. Are you playing Assassin's Creed Odyssey on PS4, Xbox or PC?
2. Are you're using iOS or Android? (Model?)

Thanks a lot!

11-23-2018, 03:43 PM
Playing on Xbox One. so it's access Sam, start playing, check Sam again? You guys need to make that a bit more clear

12-07-2018, 08:19 AM
Started playing, days later tried the rusty bucket of bolts. Sam told me to start playing one of the games. Logged in and out of the game, nothing. Logged into game, chatted with Sam, nothing. 50 hours of game play in.

Game: Assassin's Creed Odyssey
Platform: Google: Projectsteam
Phone app: Sprint Samsung 8+

PS; the phone app is crap. If you access the forums with it, the back button completely exits the forums, every page had to auto reload it's self 3 times, everything button is an icons with no indication what they are for. Kinda weird you have to login after you login to the app.

12-11-2018, 05:28 PM
Im having the same issue. I have gotten several push notifictions but no Sam's Axe. Its still showing as locked.
Playing: Assassin's Creed Odyssey
Platform: PS4
Phone: Google Pixel XL
OS: Android Pie (v9)

12-18-2018, 10:19 PM
In my case Sam doesn't even recognize that my notifications are already turned on for ubisoft club, so I don't even have the choice of the daily login so I can get the axe

12-28-2018, 05:41 AM
Iím not getting any rewards either.

05-20-2019, 09:50 PM
Simply doesn't work.

06-05-2019, 02:12 AM
Make a ticket on Ubisoft support. Took less than an hour to resolve (litterally 47min). I did attach a screenshot of my daily login to the ticket as well. See below.

Michael H @Ubisoft Support wrote: Jun 04, 2019 at 08:25 PM EDT
Hello Maligmus,

Thank you for contacting Ubisoft Customer Support.

I am sorry to hear about your issue! After further investigation, I have gone ahead and manually unlocked the reward on the account and you should be all set!

Let us know if you have any other questions or concerns.

Kind regards,

Brad H
Ubisoft Support

You wrote Jun 04, 2019 at 07:38 PM EDT
Sam's Axe is still locked after 3 days of Daily Logins. Today's Daily Login Screenshot Attached.

06-06-2019, 04:13 AM
I havent received my SAM Arm Patch and i want it please help

06-17-2019, 09:58 PM
Playing: The Division 2
Platform: PS4
Phone: one+ 5t
OS: Android Pie (v9)

I only received the patch, and plays 4 days...

06-25-2019, 08:26 AM
On PS4 and PC still not giving notifications or rewards. I even tell or type Sam like it's my buddi and say that I'm logging into a game;playing the game. Still nothing. Very unsatisfied.

06-28-2019, 10:55 PM
I think a lot of us cant get this two Rewards: Sams Axt and the Mycenaean Dory. Why?

07-18-2019, 06:12 PM

10-23-2019, 06:20 AM
Me Too I've been trying for months now.. I tried loging in multiple times it detected that i logged in but still didn't give the axe as a reward... i even delete my saved data and start a new fresh save with a different character but still nothing

Game: Assassins Creed Odyssey
Platform: PS4
Phone: Samsung Galaxy S9+
OS: Android 9

11-04-2019, 07:23 PM
Iím playing Odyssey and I canít get the Sam Axe because the daily login isnít working on the app. Help please

I have the same issue with having used Sam regularly, and getting the daily login notification, but still remains locked.
It is kinda stupid but since its not becoming available I've become more excited for the day it comes.
I guess it's true you want what you can't have. Or the more out of reach, the more you strive to bridge that gap.
I've had fun with Sam discussing a whole Skynet/Genesis (Terminator) apocalypse, I've responded with stupid responses like, "I volunteer to help serve our robotic overlords!" and he has made me laugh a few times. Stupid but since it's not something I triggered, Sam demonstrates a personality even at its lowest form. Kudos ubisoft I like Sam.

11-16-2019, 03:39 PM
My daily logins aren't working, so I can't get my axe, please help