View Full Version : Crusher Physical Weapon Wobbly when attached
gtsfrost
11-03-2018, 07:15 AM
My crusher weapon when attached feels wobbly, and not as secured as any other weapons. Is anyone experiencing similar issues?
Ubi-Baron
11-04-2018, 12:36 PM
Hi gtsfrost,
Thank you for reporting this to us.
Does this happen on both wings? What version of the game did you purchase and on what platform?
gtsfrost
11-04-2018, 01:05 PM
Dear Ubi-Holz,
Thanks for your reply.
Yes it happened on both wings and also on the ship themselves.
I happen to have purchase both the Nintendo Switch Starter Pack, PS4 Starter Pack.
Just uploaded a short video to show the situation
https://www.youtube.com/watch?v=Ym9DrzaAeOM
Thanks,
Regards,
GTSFrost
UbiMatcha
11-05-2018, 10:11 AM
Thanks for your video gtsfrost,
I can see Crusher is much looser than the other weapons!
In this case, would you be able to open a support ticket (https://support.ubi.com/en-GB/Cases/New) so we can look into this for you.
Thanks!
gtsfrost
11-05-2018, 01:03 PM
Dear UbiMatacha
Noted with thanks!
Will do so immediately. I also do have the receipt on hand if that makes things much easier to process.
Thanks,
Regards,
GTSFrost
UbiMatcha
11-05-2018, 02:34 PM
Great thanks, gtsfrost!