PDA

View Full Version : Crusher Physical Weapon Wobbly when attached



gtsfrost
11-03-2018, 07:15 AM
My crusher weapon when attached feels wobbly, and not as secured as any other weapons. Is anyone experiencing similar issues?

Ubi-Baron
11-04-2018, 12:36 PM
Hi gtsfrost,

Thank you for reporting this to us.

Does this happen on both wings? What version of the game did you purchase and on what platform?

gtsfrost
11-04-2018, 01:05 PM
Dear Ubi-Holz,

Thanks for your reply.

Yes it happened on both wings and also on the ship themselves.
I happen to have purchase both the Nintendo Switch Starter Pack, PS4 Starter Pack.

Just uploaded a short video to show the situation

https://www.youtube.com/watch?v=Ym9DrzaAeOM

Thanks,
Regards,
GTSFrost

UbiMatcha
11-05-2018, 10:11 AM
Thanks for your video gtsfrost,
I can see Crusher is much looser than the other weapons!

In this case, would you be able to open a support ticket (https://support.ubi.com/en-GB/Cases/New) so we can look into this for you.

Thanks!

gtsfrost
11-05-2018, 01:03 PM
Dear UbiMatacha

Noted with thanks!

Will do so immediately. I also do have the receipt on hand if that makes things much easier to process.

Thanks,
Regards,
GTSFrost

UbiMatcha
11-05-2018, 02:34 PM
Great thanks, gtsfrost!