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BabyThefty
10-26-2018, 04:14 PM
Operator Selection Crash
Recently I have been getting crashes whenever I load into any sort of game mode after I select say Jager on Madhouse after a second or 2 the game would freeze then proceed to crash.

So far I have tried; Verifying files, Uninstalling and Reinstalling, deleting PC files and verifying my game (steam) and trying the game again. And so far none of these have worked I need help this has only started doing this since 27/10/2018 and I only updated for the mad house event and that was it I am not sure if that was a problem or not but I would appreciate anyone that could help.

Ubi-Town
10-27-2018, 12:12 PM
Hi there,

Do you get any error messages or codes when this happens? We are currently investigating Silent Crashing which might be the issue, I just want to make sure it's not something else.

BabyThefty
10-27-2018, 12:55 PM
Error code:0XC000012D]
I also got "intilization error 2"

Ubi-Baron
10-28-2018, 01:03 PM
Does this only happen on the Halloween event? Can you play normally outside of that or has it happened everywhere since the update?

Also will it only happen with Jager?

Thank you

BabyThefty
11-01-2018, 12:27 AM
No it was happening with all modes but for Halloween event I can only use jäger, hibana ash and that’s all

Ubi-Redbeard
11-01-2018, 04:18 PM
@BabyThefty, have you created a case so we can look into this for you?

BabyThefty
11-05-2018, 09:21 PM
I have fixed the issue and I did create a case and it did help

UbiMatcha
11-06-2018, 10:13 AM
Glad to hear it BabyThefty!
If you get a chance, please share what worked for you in case others have a similar issue!