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View Full Version : just dance now song buffering



derp1066
10-22-2018, 01:36 AM
I don't find it very fair that if a song freezes and never unfreses that you loose your coins for the song. For free uses like me the coins are very precious to me and the one song i did today froze for me and i lost my chance to do my dance. Now I have to wait a whole 24 hours to play another song that could potentially buffer again. Is there a browser that is best for no buffers. I was using chrome and that is when it happened.:(

Black_Widow9
10-23-2018, 09:08 PM
Sorry to hear you're having trouble, derp1066.

If you check out the Just Dance Now FAQ (http://justdancenow.com/FAQ?lang=en), it says the supported browsers are Chrome, Firefox, Internet Explorer 10 and Safari. Have you checked to see if you need to update Chrome (https://support.google.com/chrome/answer/95414?co=GENIE.Platform%3DDesktop&hl=en)?

If you continue to experience issues, please reach out to our Support Team (https://support.ubi.com/) for troubleshooting.

Thanks