View Full Version : Worst customer service ever???

10-21-2018, 01:15 PM
I dont know where to write/post this but Ubisoft you have the worst customer service I ever have seen. I have a open ticket but I dont get any replys from you..
The first Ticket you didnt reply on what so ever so after 1 month I did a new ticket and it took about one week for you to reply and after that I reply directly same day like 10-30 min after I got your reply. and it went another week for you to reply and this time a diffrent person answered and then another week went by before the next reply came from you even if I reply like 1hr after I got your answer.. and now it has gone almost 2weeks without any replys... what is wrong with you? if I would wait 1-2 weeks to reply my customers I wouldnt have a job...

So this Ticket/tickets goes back to 21 of August so 2 month has gone by and no end to the issue yet..

Can I get a answer here or are you gonna ignore me here to??

Best regards

10-21-2018, 03:06 PM
Hello Kim,

Could you send us your ticket number and we will have a look for you.

10-21-2018, 03:41 PM
Here it is: 06895918

10-21-2018, 04:19 PM
I'll make sure to chase this up for you, sorry for the delay in your case.

10-21-2018, 04:45 PM
thanks in advance :)

10-25-2018, 09:36 AM
Worst customer service ever??? - Yes it is!