View Full Version : not able to change nickname

10-20-2018, 01:28 PM
I wanted to change my nickname so I went to the ubisoft website, dashboard I tried is several times but I cannot change my nickname. When I fill in what I want and all finches are green I click on confirm and it loads all time. pls help this name sucks xD

10-20-2018, 01:51 PM
I'm sorry to hear that's happening.

This is sometimes due to a caching issue, so the first thing I'd advise is clearing the cookies & cache for your current browser. It may also be worth trying a different browser, to see if that allows you to change the name.

Otherwise you'd need to speak with the Support Team through the site here (support.ubi.com) for assistance.