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View Full Version : Problems accessing your Marching Fire content (Wu Lin, Arcade Mode)? Respond here!



FredEx919
10-16-2018, 09:01 PM
Hi,

We are seeing a number of posts from folks who are experiencing issues accessing their Marching Fire content. We need more info to be able to pinpoint what's going on for each situation.

So please below, tell us:



What platform (UPLAY, Steam, PS4, XB1) you are on?
What country you are in?
What is your Uplay username?
Was this a Pre-order or not?
What version of Marching Fire did you buy (digital or voucher from physical copy?)

xMikeAngelox
10-16-2018, 09:05 PM
Hi there

1. PS4
2. Poland
3. PSN account xMikeAngelox
4. Pre-order
5. Digital

Fix this please, it's really disappointing...

Brutal_DaDo
10-16-2018, 09:06 PM
I’m currently playing on PS4 here
PS name: Drag_the_Blade, playing from Switzerland, i pre-ordered the marching fire expansion from the playstation store as soon as it came out

SangLong524
10-16-2018, 09:08 PM
1. Steam
2. Vietnam
3.SangLong524
4.preordered.
5.digital, bought on steam page

Siegfried-Z
10-16-2018, 09:09 PM
1/Ps4
2/France
3/TENKEN_TACHIKAZE
4/pré order paid the 9 october exactly
5/from Playstation store so digital

It shows me i have To pay again if i want to get it

BankruptPaladin
10-16-2018, 09:11 PM
1: PC
2: Sweden
3: BankruptPaladin
4: Pre-order
5: Digital on Steam

scottshelby97
10-16-2018, 09:13 PM
1) Ps4
2) Italy
3) PSN: dariothebest Uplay: scottshelby97
4) Pre-order
5) Digital

EpicLazyNinja
10-16-2018, 09:14 PM
XB1
US
EpicLazyNinja Uplay and XB1 same name
Pre Order
Digital

Everything is already installed but i just cant access the content

rottmeister
10-16-2018, 09:15 PM
1: PS4
2: Belgium
3: rottmeister
4: Pre-order
5: Digital: bought it from the Playstation store

Hopefully this issue gets resolved.

Stichller
10-16-2018, 09:15 PM
Ps4
Germany
major20312
Pre-Order
Digital

Datsurb1
10-16-2018, 09:19 PM
1. Steam
2. Norway
3. Datsurb1
4. Pre-order
5. Digital

Razor5652021
10-16-2018, 09:26 PM
1.Xbox
2.Uk
3.Xbox username: destinystitan64
4.yep pre ordered
5.digital

fretti21
10-16-2018, 09:28 PM
1.PS4
2.Finland
3.Fretti21
4.Pre-order
5.Digital

Diettiger2017
10-16-2018, 09:32 PM
PS4
Uk
X-Diet-Spartan-X
Pre order
Digital
Uplay is dietsparten

Jinxy_81
10-16-2018, 09:37 PM
PS4
Denmark
PSN name Jinxy_DK
Pre order - Digital

Did my purchase 30/8

Lukeozade_96
10-16-2018, 09:39 PM
1. PS4
2. UK
3. Lukeozade_96 (Uplay) Lukeozade96 (PSN)
4. Pre-order
5. Digital

Ibrahim_2K
10-16-2018, 09:42 PM
Hi there

1. PS4
2. UAE
3. PSN account Ibrahim_2K
4. Pre-order
5. Digital

Salamencelover
10-16-2018, 09:50 PM
1. Xb1
2. USA
3. xXlionblazeXx
4. Pre order
5. Digital

P.S I have marching fire installed.

CRI_2222
10-16-2018, 09:59 PM
Ps4.
Pre order digital, Ps store, a couple weeks ago
Spain
Id: CRI_SLIMFATBOY
Problem: No acces to MF content. In ps story it says I buy again.

UtdHC89
10-16-2018, 10:00 PM
1. PS4
2. Germany
3. PSN Account UtdHC89
4. Pre-order via PSN
5. Digital

The Marching Fire content is not accessible in-game und the pre-ordered add-on can't be downloaded (error code CE-37700-7).

Isblack.2
10-16-2018, 10:04 PM
1. PS4
2. England
3. Isblack
4. Pre-ordered
5. Digital
I was honestly astounded when I didn't receive them, please fix this as soon as possible because I don't want to fork out an extra 25 pounds to play them two weeks early.

FredEx919
10-16-2018, 10:08 PM
Thanks for the details, everyone. Please continue to post them. We'll update once we have some more details. The team is working hard to solve this issue for everyone.

Diettiger2017
10-16-2018, 10:10 PM
Thanks any and all updates help a lot

damianbinladen
10-16-2018, 10:12 PM
1. Ps4 2. Netherlands 3. Damianbinladen 4. Yes 5. Digital

Brutal_DaDo
10-16-2018, 10:15 PM
Basically everyone who bought the pre-order got F***** 😑 And the one who bought the dlc right now has all the damn content, i really don’t know what to say

Marius_PLM
10-16-2018, 10:15 PM
1. PS4
2. UK
3. Marius_PLM
4. Digital
5. Issue : installed the 2.01 update and the game runs and connects to the server but I cannot access arcade mode and cannot use new characters ,cannot access the in game store either , because I tried to re-buy. Marching fire expansion was pre-purchased through PSN Store on September 7th for £24.99.

SebyBachy26
10-16-2018, 10:21 PM
PS4
Italy
Uplay: VecchioSerpente - PSN: vecchio-serpente
Yes
Digital

Please fix it, i spent money for this. I pre-order Marching Fire on 29/09.

Skarlet_X
10-16-2018, 10:24 PM
1. PS4
2. Russia
3. PSN: SkarletNightmare
4. Pre-order
5. Digital

Did my purchase 21/09

LJKLuciest
10-16-2018, 10:25 PM
i can’t access the content on any other profile, is anyone else having this problem

Djevel54
10-16-2018, 10:26 PM
ps4
norway
psn: mrdjrand uplay: djevel54
pre-order
digital

can this be fixed!!

Swimmernur
10-16-2018, 10:28 PM
1. PS4
2. Russia
3. PSN: Swimmernur
4. Pre-order
5. Digital
23/09

TheNightScream
10-16-2018, 10:33 PM
Xbox One
U.S.
The Night Scream
Pre-Order
Digital

All content is installed, my friend and I game share, his content is working and mine is not? I also don’t have access to the Year 1 Heroes anymore even though i’ve leveled several of them up

Isblack.2
10-16-2018, 10:34 PM
As long as the entire situation is resolved, and I get my characters early like everyone else, I honestly couldn't care less

EricShabi
10-16-2018, 10:35 PM
Hi,

We are seeing a number of posts from folks who are experiencing issues accessing their Marching Fire content. We need more info to be able to pinpoint what's going on for each situation.

So please below, tell us:



What platform (UPLAY, Steam, PS4, XB1) you are on?
What country you are in?
What is your Uplay username?
Was this a Pre-order or not?
What version of Marching Fire did you buy (digital or voucher from physical copy?)


Ps4
Austria (Europe)
EricShabi
Pre Order
Ps Store

The_real_Zenci
10-16-2018, 10:37 PM
PS4
Germany
psn: The_real_FILTHY Uplay: The_real_Zenci
pre-order
digital

Fabmovie
10-16-2018, 10:39 PM
1. PS4
2. France
3. PSN: Fabmovie
4. Pre-order
5. Digital

WthePooH92
10-16-2018, 10:39 PM
1. Ps4
2. Denmark
3. Psn WthePooh92
4. Pre-order
5. Digital

rEDgRAVE00
10-16-2018, 10:40 PM
Hi,

We are seeing a number of posts from folks who are experiencing issues accessing their Marching Fire content. We need more info to be able to pinpoint what's going on for each situation.

So please below, tell us:



What platform (UPLAY, Steam, PS4, XB1) you are on?
What country you are in?
What is your Uplay username?
Was this a Pre-order or not?
What version of Marching Fire did you buy (digital or voucher from physical copy?)


PS4
Italy
rEDgRAVE00 Uplay / RedtheGrave PSN
Pre-order PSN
Digital
3/10

ShadowCBR1000RR
10-16-2018, 10:51 PM
1.Platform: PS4
2.Country: The The Netherlands
3.Uplay: ShadowCBR1000RR
PSN: SushiEpidemic
4. Pre order
5. Digital psn store

Zy-D4rKn3ss
10-16-2018, 10:54 PM
1. PS4
2. FRANCE
3. Zy-D4rKn3ss
4. PRE-ORDER
5. DIGITAL
Couldn't play the content I paid the whole evening... And Did a Breach game (29 mins!) with my friends (PvAI) and didn't receive any steel or xp with my Nobushi when my friends received 1100 xp and 82 steel.

rodjedi
10-16-2018, 10:54 PM
PS4
Hungary
User rodjedi
Preorder
Digital

Can't download content, ps store wants me to buy it again.

LovelyPaprika27
10-16-2018, 10:55 PM
Hi there

1. PS4
2. UK
3. PSN account tom07litra
4. Pre-order
5. Digital

Fix this please, it's really disappointing.

Darkimperium24
10-16-2018, 10:57 PM
1) PlayStation Psn Name Wolf-Lord24
2) England
4) Preorder for Marching Fire
5) Digital pre order of expansion

parilo91
10-16-2018, 10:59 PM
1. PS4
2.finland
3.ps parilo91 uplay parilo91
4.Pre-orderd
5.Digital

FightingGuy357
10-16-2018, 11:02 PM
Platform: XB1
Country: United States
Username: FightingGuy357

After updating For Honor successfully, and loading into my first ranked game, I immediately see that my two mains, Aramusha and Gladiator aren't unlocked, even though my level is still showing. I have never played with anyone else outside of the heroes from the year 1 bundle, so I got destroyed. When I clicked A to "Get Year 1 Bundle," it told me I had already purchased it. I look at my add-ons for For Honor, and it is showing that I have the bundle there as well. I don't understand why it's not working; in Rainbow Six, when a new season comes, I don't lose my operators that I've bought with the season pass.

CIITYY27
10-16-2018, 11:03 PM
Ps4
spain
ciityy27
pre order
digital

S1rRidleyScott
10-16-2018, 11:09 PM
PS4
GER
SirRidleyScott
Pre-Order
Digital

SaintMokujin
10-16-2018, 11:13 PM
Ps4
England
Wraithmokujin
Pre-order
Digital

Luikerzo
10-16-2018, 11:17 PM
1.Platform: PS4
2.Country: Spain
3.Uplay: Luikerzo / PSN: Arfsoy
4. Pre-order
5. Digital

Super_Tako
10-16-2018, 11:35 PM
Ps4 account : T0MMY-ITA-
Italy
Super_Tako
Pre-order
Digital

scottshelby97
10-16-2018, 11:38 PM
Wonderful, at the moment the pre-order is not even existing in psstore

Kliftheone
10-16-2018, 11:42 PM
1. PS4
2. Norway
3. PSN account Klif
4. Pre-order
5. Digital (expansion only, had the gold or w/e edition)

OneAutumnRain
10-16-2018, 11:44 PM
What platform (UPLAY, Steam, PS4, XB1) you are on?
Xbox one
What country you are in?
England
What is your Uplay username?
OneAutumnRain
Was this a Pre-order or not?
Yes
What version of Marching Fire did you buy (digital or voucher from physical copy?
Digital

JuicedWings
10-16-2018, 11:54 PM
Ps4
U.K
Psn JuicedWings
Pre order
Digital

WarZone094
10-16-2018, 11:57 PM
ps4
u.k
psn:warzone094
pre order
Digital

ImKlown_YT
10-17-2018, 12:05 AM
1. Xbox
2.United States
3.ImKlown_YT
4.Pre-ordered
5.Digital

I do game share and now i cant access anything but the main heros, all my MAIN heros are DLC

ragnargrinder
10-17-2018, 12:06 AM
1. Xbox One
2. Brazil
3. Gabrielcostacar
4. Not pre - order. Bought today.
5. Digital.

It's all installed, but i can't get access to It. All my DLC characters are locked (Aramusha, gladiator, Shaman...). How is that possible If i have The season pass?

Shadow_Warrior2
10-17-2018, 12:16 AM
I have been having problems like this since i got the game. The steel pack store is blank and if i try to buy a steel pack from the playstation store i basically get robbed and my marching fire pre order is not working

Jerichos111
10-17-2018, 12:23 AM
1. Ps4
2. Germany
3. Psn : SebiJericho11
4. Pre order
5. Digital

Shadow_Warrior2
10-17-2018, 12:24 AM
Ps4
United states
Shadow_warrior2
Pre order
Digital

SpaceINVADING
10-17-2018, 12:28 AM
PS4
Australia
PSN. SpaceINVADING
Pre-order
Digital

keithjonpaulo
10-17-2018, 12:29 AM
hi

1. PS4
2. Iceland
3. PSN account Smirglip
4. Pre-order
5. Digital


Please fix this ASAP

kan94920
10-17-2018, 12:39 AM
The store said don’t have this DLC.

Electroreaper
10-17-2018, 12:43 AM
1.PS4
2.UK
3.Electroreaper
4.pre order
5.Digital

guest-buo9ujlG
10-17-2018, 01:04 AM
1.Ps4

2.Spain

3. Dark4knightU

4. Pre order

5. Digital

INCREDIBILIS!!!😡😡😡

Red_Rossie
10-17-2018, 01:07 AM
PS4
UK
RedRossie
Preorder
Digital through psn

rodjedi
10-17-2018, 01:09 AM
Problem: no preorder Solution: reorder

Tyranitarscar-1
10-17-2018, 01:11 AM
1. PS4
2. Australia
3. Tyranitarscar-1
4. PS Online pre order
5. Digital pre order back in September

Mitch6432
10-17-2018, 01:12 AM
Hi

Xbox username- Larney

1.XB1
2.Australia
3.Mitch6432
4.pre-order
5.Digital

Monstrum616
10-17-2018, 01:16 AM
1. PS4
2. Italy
3. Monstrum616
4. PS Online pre-order
5. Digital pre-order made on October the 8th

P4r4cord
10-17-2018, 01:23 AM


[LIST=1]
Xbox
USA
P4r4cord
No
Digital
I tried uninstalling it and installing it again but it didn't pop up, in my ready to install

SucculantxPanda
10-17-2018, 01:34 AM
Xbox one
USA
SucculantxPanda
yes I pre ordered it off your store
digital version

deadrun92
10-17-2018, 01:47 AM
Can’t download as it keep coming up with server error, when I deleted the game to reinstall the whole game the file to download the marching fire says it’s 0gb
PS4
UK
Deadrun92
Pre-order
Digital

Dkrewe
10-17-2018, 02:46 AM
1. Steam
2. United States
3. Dkrewe
4. Pre-order
5. Digital

MisfitDomo
10-17-2018, 02:58 AM
Xbox one
USA
Misfit Domo

I havent gotten the marching fire content yet because with this update ive lost access to all to my DLC characters from the first season (Gladiator, Aramusha, etc.) and it tells me to purchase the year one bundle which it tells me i already own OR spend 10,000 steel per character

BLOOD-E-BARON
10-17-2018, 03:31 AM
1.Ps4
2.Australia
3.BLOOD-E-BARON
4.Pre-order
5.Digital

Icewek
10-17-2018, 03:33 AM
1. Ps4
2. Turkey
3. Uganin288
4. Pre order marching fire
5. Digital

G-zu-51
10-17-2018, 03:52 AM
PS4
France
Mor-cheeba (psn)
Pre-order
Digital

Networkses
10-17-2018, 04:17 AM
PS4
Russia
kapay4ik
цифровой

Shadow_Warrior2
10-17-2018, 04:30 AM
Is anything being done about this?
And also i bought the disc online and its the chinese/English version plas 07096

One.Enemy
10-17-2018, 06:02 AM
PC
Philippines
One.Enemy
Pre-order Marching Fire
Digital

Heroes show up fine. Arcade mode shows up fine. Just no outfits from the pre-order

jedi2134
10-17-2018, 06:04 AM
1. i am on Xbox one
2. im from Dallas texas
3. jedi2134
4. its was pre order
5 and it was a digital copy of the game and expansion

jedi2134
10-17-2018, 06:05 AM
and also nothing is working for me i cant go into anything but i have all the things downloaded onto my xbox

Uzumaki_Luffy
10-17-2018, 07:00 AM
1. PS4
2. UK
3. Uzumaki_Luffy
4. Preorder
5. Digital

Brend_FTW
10-17-2018, 07:16 AM
1. PS4
2. The Netherlands
3. Brend_FTW
4. Pre-Order
5. Digital copy from the Playstation Store

Drumatra
10-17-2018, 07:17 AM
1. PS4
2. THA
3. Drumatra
4. Preorder
5. Digital

yedux_gaming
10-17-2018, 07:22 AM
1. PS4
2. Germany
3. Yedux
4. Preorder
5. Digital

I pre order it on August 23.

Schakarada
10-17-2018, 07:30 AM
1. PS4
2. Germany
3. CarriedByDraven
4. Preorder
5. Digital

hihimetsisi
10-17-2018, 07:50 AM
1. PS4
2. Netherlands
3. hihimetsisi
4. Yes
5. digital

I pre order it : 26-08-2018

Hulvatecek
10-17-2018, 07:52 AM
1. PS4
2. Czech
3. Hulvatecek
4. Pre-order
5. Digital

SoupmanBob
10-17-2018, 07:52 AM
1. PS4
2. Denmark
3. SoupmanBob
4. Pre-order
5. Digital

CryingShadow
10-17-2018, 08:22 AM
1: PS4
2: Switzerland (CH)
3: Uplay: CryingShadow (PSN Account: Crying-Shadow)
4: Pre-order
5. Digital

:(

Rexxor78
10-17-2018, 08:28 AM
PS4
Germany
Rexxor78
Pre Order
Digital over PlayStation Store

Falassion
10-17-2018, 08:30 AM
Hi there,

1. Ps4 (ps4 id: Arkain079)
2. The Netherlands
3. Falassion
4. Pre order psn store
5. Digital

Hope you can help me. I cant find or download the preorders from psn store

chrisbugelli
10-17-2018, 08:32 AM
1. PS4
2.UK
3.BugelliMaximus_9
4. Pre Order
5.Digital

pastoner
10-17-2018, 08:39 AM
1. PS4
2.Italy
3. DerbiGP
4. pre-order on playstation store
5.Digital

It tells me that i cant download it because it is not longer on the store. Help me please

ShadowKillerCz
10-17-2018, 08:48 AM
I pre-ordered Marching Fire and i didnt get my Elite suits for heroes

ShadowKillerCz
10-17-2018, 08:49 AM
And i am on Pc Name ShadowKillerCz and i am from Czech Republick

hihimetsisi
10-17-2018, 09:05 AM
So guys any update from ubisoft on this (Twitter)?:nonchalance:

Aell_LV
10-17-2018, 09:14 AM
1 ps4

2 Latvia

3 Aell_LV

4 preorder

5 digital

Dylan_16
10-17-2018, 09:20 AM
1. PS4
2. UK
3. Dylan_16
4. Pre-Order
5.Digital

Very DISAPPOINTED !!!!!!! :mad::mad::mad:

Dylan_16
10-17-2018, 09:28 AM
1.PS4
2.UK
3.Son-Of-Odine-94
4.Pre Order PSN Store
5.Digital

This is the correct one

Soldier_of_Dawn
10-17-2018, 09:33 AM
I'm missing my Wu Lin Elite Pack from my pre-order of the Marching Fire Expansion:

1. UPLAY on PC. Windows 10 64bit.
2. England, UK, Europe.
3. Soldier_of_Dawn
4. It was a Pre-order.
5. Digital copy of the Marching Fire expansion purchased via Uplay.


https://youtu.be/tbt6ZqDfmf8

Wulfgar1024
10-17-2018, 09:52 AM
Missing my Wu Lin Elite Pack from my pre-order of the Marching Fire Expansion

1. UPLAY on PC. Windows 10 64bit.
2. Russia
3. Wulfgar1024
4. Pre-order.
5. Digital copy of the Marching Fire expansion purchased via Uplay.

Koncrissant
10-17-2018, 10:03 AM
Ridicolous F*****g Shame!
And shame on all yall too for preordering Broken stuff!

ShadowKillerCz
10-17-2018, 10:06 AM
1.Pc
2.Czech Republick
3.ShadowKillerCz
4.Yes
5.Digital

chrisbugelli
10-17-2018, 10:21 AM
Can we get an update on whats going to happen regarding this huge disapointment on the expansion pack not working.

Please we payed you good money, we pretend good service.

Ichrukia56
10-17-2018, 10:28 AM
Platform: PS4
Country: Australia
Uplay Ichrukia56
Pre-order: yes
Digital

Morfmanactivay
10-17-2018, 10:29 AM
England
Ps4
Morfman530
Pre order
Digital

MitZu01
10-17-2018, 10:47 AM
england
ps4
Mitzu01
pre order
digital

MrAchillse
10-17-2018, 10:51 AM
1. PS4
2. Germany
3. UPlay: MrAchillse PSNName; Sir_Brosbear
4. Preorder
5. PSN Digital

Swimmernur
10-17-2018, 11:16 AM
так Дела не делаются, почему такая проблема?! За что платили? 🙁🙁🙁

CandleInTheDark
10-17-2018, 11:18 AM
Got everything except the elite outfit, also putting in a ticket in case it is that simple.

Uplay
England
CandleInTheDark
Pre order
Digital

ItsSchwiftyRick
10-17-2018, 11:18 AM
1. Steam
2. Canada BC
3. ItsSchwiftyRick
4. Not a Pre-order or delux
5. Regular Paypal purchase through Steam

Brutal_DaDo
10-17-2018, 11:19 AM
Can we get a ******* update on this situation and what are you planing to do? You’re being too silent about this

BabaC08
10-17-2018, 11:19 AM
Hi,

We are seeing a number of posts from folks who are experiencing issues accessing their Marching Fire content. We need more info to be able to pinpoint what's going on for each situation.

So please below, tell us:



What platform (UPLAY, Steam, PS4, XB1) you are on?
What country you are in?
What is your Uplay username?
Was this a Pre-order or not?
What version of Marching Fire did you buy (digital or voucher from physical copy?)


PS4 Germany BlackDevil35398 Pre-order Digital

scottshelby97
10-17-2018, 11:28 AM
Considering that despite we paid €30 we still have no access to the content, and that those who didn't preorder can already use it, WOULD YOU MIND GIVING US AN UPDATE ON THE SITUATION?

Brutal_DaDo
10-17-2018, 11:40 AM
Considering that despite we paid €30 we still have no access to the content, and that those who didn't preorder can already use it, WOULD YOU MIND GIVING US AN UPDATE ON THE SITUATION?

“We need more info to be able to pinpoint what's going on for each situation.”

kogamisan
10-17-2018, 11:42 AM
Ps4
France
kogamisan
pré-order
digital

TooMuchHeight
10-17-2018, 11:52 AM
Gamer tag is booka203 Me and my friend game share on Xbox and for the 1st few seasons It was fine but now not only can I not Play marching fire ( pre order) I also can’t use the 1st year characters even tho I have both season passes and expansions installed

EasyBL00D
10-17-2018, 12:03 PM
1.XB1
2.Canada​
3.EasyBL00D
4.Preorder
5.Digital
Please fix it i was waiting for so long to play

Cowboy4711
10-17-2018, 12:10 PM
1.Ps4
2.Austria
3.Cowboy4711
4.pre-order
5.Digital, psn store

When i tried to restore my licenses, i got this error message: Marching Fire NP-39227-3

traigun94
10-17-2018, 12:11 PM
Ps4
Italy
Traigun94
Digital preorder from psn

rainster69
10-17-2018, 12:13 PM
PS4
UK
Rainey-69
Digital

Krord
10-17-2018, 01:09 PM
PS4
Poland
Krord89
Digital preorder from PSN
(CE-37700-7)

rivolutionary
10-17-2018, 01:21 PM
Hi
PS4
Italy
Psn name Thelegendariman
Uplay rivolutionary
Pre-order marchin fire on playstation store
Digita preorder

Aell_LV
10-17-2018, 01:26 PM
Same here, licence restore doesent work...

r2evil
10-17-2018, 01:30 PM
1. UPLAY
2. CHINA
3. r2evil
4. Pre-order
5. digital

SuperVegito42
10-17-2018, 02:06 PM
1 PS4
2 Czech
3 SuperVegito42
4 Pre-Order
5 digital


you ****ed it up - Angry Joe

KPZeezi
10-17-2018, 02:19 PM
1. PS4
2. UK
3. KPZeezi
3. PSN = ZestyTea
4. Pre-order
5. Digital

I also tried the licence refresh recommended in another forum it didnt work

HaZeBat38
10-17-2018, 02:21 PM
Bonjour,


1 PS4
2 FRANCE
3 HaZe-Bat (psn)
4 Pre order
5 Digital

Thanks you

RussiaStandart
10-17-2018, 02:39 PM
hallo

1 ps4
2 deutschland
3 PSN konto EvAlex88
3 Vorbestellung
4 digital

werbe
10-17-2018, 02:49 PM
1. Ps4
2. Finland
3. PSN:werbe
4. Pre-order
5. Digital pre-order from ps store

Cant access Wu-Lin heroes or arcade mode. Tried restoring licenses, got only errors. I paid 30e over a month ago and recieved email from the store telling me that my pre-order was succesfull and funds were removed from my wallet. Even called to Sony support to ask If theres something I can do, but they said to me that the problem is on Ubisofts end and all I can do is wait. Fix this asap please.

Zversky-2012
10-17-2018, 02:53 PM
1. PS4
2. Russia
3. PSN account Mr_Zversky
4. Pre-order
5. Digital

xChaoskiwi
10-17-2018, 02:56 PM
Hey there...
1 PS4
2 Germany
3 xChaoskiwi
4 pre order
5 digital

Please help thanks.

RussiaStandart
10-17-2018, 03:09 PM
kann man das GELD nicht einfach auf das PSN konto zurück geben damit ich mir das neu kaufen kann ich will doch nur zocken und jetzt nicht noch tage oder Wochen warten müssen.

Drumatra
10-17-2018, 03:27 PM
Expect another 1 hour. If the problem is not fixed, then we demand a refund.

Kretsonn.
10-17-2018, 03:28 PM
1. Uplay
2. Poland
3. Kretsonn.
4. Pre-Order
5. Digital

Jinxy_81
10-17-2018, 03:36 PM
Sooooo i couldnt wait :S i repurchased MF Expansion and now at least i can play all content..
But.. Havent got my outfits etc from the pre order.. can we ever get them or ??

guest-Nez6tBu0
10-17-2018, 03:42 PM
1. Steam
2. Slovakia
3. guest-Nez6tBu0 (ubi ID), WCdesign (ingame)
4. yes
5. from in-game menu preorder digital

SexyCorpse
10-17-2018, 03:45 PM
Hi there, my Marching Fire pass isn't working. Here's my informations:

1. PS4
2. Czech Republic
3. Uplay-SexyCorpse; PSN-SeksyKorps
4. Pre-Order
5. Digital version

Hope you repair it soon, I'm pretty pissed off with that... I was waiting for it like a little girl for X-mas :(

Silas8629
10-17-2018, 03:47 PM
1. pS4
2. Germany
3. Syless
4. preorder
5. digital

cHaunepPro
10-17-2018, 03:55 PM
1) PC (Uplay)
2) Russia
3) cMauJIPro
4) Pre-order (Expensions)
5) Digital version

Fugumot
10-17-2018, 04:08 PM
1. Ps4
2. Sweden
3. Fugumot
4. Pre-order
5. Digital

Mr_foster_46
10-17-2018, 04:33 PM
1PS4
2 Spain
3 BATMAN0007
4 Pre order
5 Digital

Jokerx8888
10-17-2018, 04:46 PM
Hi,

We are seeing a number of posts from folks who are experiencing issues accessing their Marching Fire content. We need more info to be able to pinpoint what's going on for each situation.

So please below, tell us:



What platform (UPLAY, Steam, PS4, XB1) you are on?
What country you are in?
What is your Uplay username?
Was this a Pre-order or not?
What version of Marching Fire did you buy (digital or voucher from physical copy?)


Platform Ps4
Country Germany
Psn Jokerx88
Pre-Order
Digital

Dr_Pittbull
10-17-2018, 04:51 PM
1. Ps4
2. Sweden
3. Dr_Pittbull
4. Pre-order
5. Digital

parilo91
10-17-2018, 04:56 PM
1. PS4
2.finland
3.ps parilo91 uplay parilo91
4.Pre-orderd
5.Digital
this error shows up tried download it in addons

the following content can not be added to [Downloads]

MARCHING FIRE

An error has occurred on the server.
[CE-37700-7)

Isblack.2
10-17-2018, 04:58 PM
Why have you gone completely dark on us regarding this situation? I appreciate it may be difficult but disregarding the people that PAYED for your dlc and not updating them on the situation that has taken away their exclusive time to play the new heroes and game mode is just ridiculous. I know I said before that I don't mind as long as I get my heroes within the first week, but come on.

BabaC08
10-17-2018, 05:02 PM
This can't be.I have been waiting for soo fu**ing long know... and it's not working, so WHERE IS MY EXPANSION PACK ????
Is this the way you treat your Costumers???

Master-Aang
10-17-2018, 05:11 PM
1. PS4
2. Norway
3. Username: Andols89
4. Pre-order
5. FH Marching Fire Expansion

Doesn’t this expansion include the Wu Lin characters as well? Wouldn’t buy it if not.

Ecthelions
10-17-2018, 05:11 PM
1: PS4
2: Spain
3: PSN: DeadWindh Uplay: Ecthelions
4: Pre-Order
5: Digital from Playstation Store

Error CE-37700-7 :(

Star.Princess
10-17-2018, 05:22 PM
PS4
Russian Federation
Lekret399
Pre-Order
Digital

MisfitDomo
10-17-2018, 05:42 PM
I have the exact same problem man, was wondering if anyone else had it too

Mr__Laz
10-17-2018, 05:58 PM
1. UPLAY
2. Turkey
3. UPLAY account OdinHatesMe
4. Pre-order
5. Digital
My problem is even i pre odered marching fire but i dont have free elite outfits for wu-lin faction and many of my friends donot have also pls fix that issue!

teddy0teddy
10-17-2018, 06:21 PM
Ps4
Denmark
Teddy0teddy
Pre-order
Digital

GodisTrosaN
10-17-2018, 06:38 PM
Pc
sweden
GodisTrosaN
bought the game yesterday, money drawn but no dlc
digital

Koubatron
10-17-2018, 06:46 PM
1: PS4
2: French account, playing from Viet Nam
3: Koubatron (uplay) / MrKoubatron (PSN)
4: Preordered
5: Digital copy, via PS Store.

Nekrattal
10-17-2018, 06:47 PM
Hey,
1. UPLAY
2.Czech republic
3.Nekrattal
4.pre-ordered
5.digital

hardstylez0
10-17-2018, 06:52 PM
-xb1
-usa
-hardstylez0
-pre-order
-digital (game sharing)

Ty10145
10-17-2018, 07:04 PM
1. XB1
2.U.S.A
3.Ty10145
4.pre order
5.digital

DeathRyder20
10-17-2018, 07:29 PM
1.PS4 2. Britain 3.DeathRyder20 (Uplay) angrypig2 (PSN) 4.Pre-ordered 5.Digital Hope your able to fix it

Linked_to_two
10-17-2018, 07:39 PM
Hey, absolutely love the Wu lin design and choreography. I got my friend into buying the game and we've been playing for months now and been waiting for the DLC. So he pre-ordered it and we licensed transferred so i can have access to the content i can't afford right now. Tried to play and everything is locked(DLC) ARCADE and WU LIN.



What platform - Xbox one s
What country? America
What is your Uplay username? Linked_to_two
Was this a Pre-order or not? Pre-order
What version of Marching Fire did you buy (digital or voucher from physical copy?) DIGITAL
[/QUOTE]

(Linked to two)

Ubiflowessence
10-17-2018, 07:44 PM
For European PS4 Players who pre-ordered Marching Fire should have their purchased content unlocked within the next 24 hours. Please go here for more information and details on compensation: https://ubi.li/89nqs

VAPOSA
10-17-2018, 07:49 PM
Ps4 greece vaposa pre order digital

shadoxjxw09
10-17-2018, 07:53 PM
Xbox 1
Shadowxjx09
Marching fire locked I share with my friend who bought it for us

shadoxjxw09
10-17-2018, 07:54 PM
Xbox 1
America
Digital non pre order
Shared gaming
Please fix really wanted to play

Khalthedwarf
10-17-2018, 08:08 PM
1. XB1
2. England
3. Khalthedwarf
4. was not a pre-order
5. Digital

Having troubles accessing my season pass hero's (highlander, shinobi etc.) Please fix this

Croatoan_viruz
10-17-2018, 08:45 PM
1. PS4
2. Germany
3. Croatoan_viruz
4.Pre-Order
5.Digital

ImprovedBird52
10-17-2018, 08:51 PM
When are you gonna fix this problem? I didnt pre order this dlc so I could lose all my previous characters.

bingo????
10-17-2018, 09:02 PM
1.PC(uplay)
2.China
3.super_Miko
4.Pre-order
5.Digital

HappyPoteter
10-17-2018, 09:04 PM
1. Uplay
2. Sweden
3. HappyPoteter
4. It was preorder
5. Digital

Lone_Wolf_X
10-17-2018, 09:09 PM
I have two Xbox accounts that are played with on my Xbox One. At first both accounts were locked out for both this expansion, and the new expansion. I tried the 10 second reboot and now one account is fixed, but the second account is still locked out.

Here’s my info:
1. Xbox1
2. USA
3. N/a?
4. Pre-order
5. Digital

TheMajorCas
10-18-2018, 05:50 AM
1) PS4
2) Italy
3) TheMajorCas
4) Pre-order on PSN
5) Digital

bugi999
10-18-2018, 05:54 AM
PS4
Poland
bugi999
preorder
digital

Earthquake973
10-18-2018, 08:39 AM
Ps4
France
EarthQuake973
Pre-order
Digital
Fix it please, or bing back our money

mega_Scapedevil
10-18-2018, 09:36 AM
PS4
Belgium
mega_Scapedevil
Yes, pre-order
Digital

G4LxKalash_
10-18-2018, 10:26 AM
1. PS4
2. Switzerland
3. PSN: G4LxKalash_
4. pre-ordered
5. Digital

guest-buo9ujlG
10-18-2018, 10:47 AM
Think May be fixed on PS4 Europe

I got my Marching Fire Ecpansion !!!!

Thanks for fix the Issue!

Nad_The_Inhaler
10-18-2018, 11:57 AM
PC
UK
Nad_The_Inhaler
Pre Order
Uplay

Everything unlocked since 16th release apart from outfits?

Brollyar
10-18-2018, 12:09 PM
PC
RU
Brollyar
Pre Order
Uplay

Got everything apart from outfit

itsLoOoDa
10-18-2018, 04:34 PM
PS4: LoOoDaXFactor
PC: BuffMyRaider

bought the merching fire expansion didnt get it though
fix it asap

Eisenwolf.
10-18-2018, 05:10 PM
What platform (UPLAY, Steam, PS4, XB1) you are on?
-> UPLAY/PC
What country you are in?
-> Germany
What is your Uplay username?
-> E1seNw0Lf ... Ô_ô
Was this a Pre-order or not?
-> Yep. Pre-ordered.
What version of Marching Fire did you buy (digital or voucher from physical copy?)
-> Just the Marching Fire Season Pass via UPlay (for physical copy of For Honor Gold)


- Marching Fire Season Pass Elite Outfits missing or cost 7k (regarding to this video (https://www.youtube.com/watch?v=-WvPOGebZR8&t=684) - Tiandi + Shaolin is missing, Nuxia + Jiang Jun costs 7k)
- Weekly Quest in Arcade Mode is not accessible

Wodakyon
10-18-2018, 05:16 PM
1.Uplay
2.Taiwan
3.WodaKyon
4.Pre-order
5.Digital,bought on uplay page(on August 23ht)


I can play wu-lin hero and Arcade Mode,but I can't find my Elite clothing anywhere

dk_m
10-18-2018, 10:10 PM
1. XB1
2. Mexico
3. Uplay user: dk_m , GT: DK MaZtheR
4. Pre-order
5. Digital
Please do something im really upset.:)

Ubiflowessence
10-18-2018, 10:33 PM
Hey everyone,

With the recent maintenance, we were able to fix the issues and players should now be able to access their Marching Fire content and their Year 1 Hero bundle. Also, game sharing has been restored on Xbox One.

If you are still unable to access the Marching Fire content you purchased, please send your information to our Ubi support here:
https://ubi.li/tyxgj

WretchedPie
10-19-2018, 03:39 AM
1. XB1
2. USA
3. WretchedPie
4. Pre-order
5. Digital

ImBadAtBlitz
10-19-2018, 09:57 AM
Condsidering it's been a few days since I contacted support about the issue, i'll highlight it here aswell.


What platform (UPLAY, Steam, PS4, XB1) you are on? Steam
What country you are in? England
What is your Uplay username? ImBadAtBlitz
Was this a Pre-order or not? Pre-order
What version of Marching Fire did you buy (digital or voucher from physical copy?) Digital

Dijedi
10-19-2018, 06:01 PM
1. XB1
2. BRASIL
3. WPM JEDI
4. NO Pre-order
5. Digital

FamiliarKnight
10-19-2018, 08:48 PM
1.Uplay
2.Turkey
3.FamiliarKnight
4.It's Preorder
5.Digital

Can't access the Wu lin elite skins and weekly quests

LilSpoonyHawk
10-19-2018, 08:48 PM
1. Xbox
2. US
3. Xbox GT is SpoonHawk
4. I preordered but when i saw my order was cancelled i went and bought it like 2 days later and im content locked like everyone else here
5. Digital

TristanJD123
10-19-2018, 10:10 PM
1. XB1
2. North America/USA
3. TristanJD123
4. Not pre-ordered
5. Digital

Xbox username: Terratrin JD

I bought the Marching fire season pass 2 days ago. It worked fine until the next day. When I got on yesterday the arcade and the characters are locked. It has a locked symbol on them and I can’t play the arcade or any of the characters. Whenever I press on the arcade or the characters it brings me to the “get expansion” page ingame. On that page it says that I own the marching fire expansion though. Also I do have it installed. I tried reopening the game, resetting my Xbox. I even uninstalled the game and add-ons and reinstalled them. But nothing works. Their still locked today

DaddyDamocles
10-19-2018, 10:52 PM
Xbox one
United states
Gt: DaddyDamocles
Pre order digital
Says everything's installed and I own it, but since yesterday nothing worked.
I paid for it twice to see if it would work and it hasnt.
Game sharing with a friend but the purchases were made on my account.

SpecificCarnell
10-19-2018, 11:24 PM
Xbox One

US

SpecificCarnell


I bought the expansion digitally Wednesday the 17th my characters and game mode been locked for 2 days not pre ordered

KerckoffKernz
10-19-2018, 11:24 PM
Hello,
1. PS4
2. Mexico
3. luis_kerckoff@hotmail.com
4. Pre-order
5. Digital

Note: I game share, my main account works (which I never play with), but the other account with all my progress, has the new characters locked.

DBLxxShotz
10-20-2018, 12:07 AM
1. PS4
2. USA
3. DblxxShotz
4. Not pre ordered
5. Digital

I did not pre order im just trying to purchase it from the psn store and its telling content is not available. Thank you. Hope this gets fixed soon.

DBLxxShotz
10-20-2018, 01:17 AM
ps4
usa
IIdblshotzII is my psn and my ubi is DblxxShotz
not pre ordered
digital

Xghostkid29
10-20-2018, 08:32 AM
Hey
1.Xb1
2.Ghostkid 29
3.standard edition copy
4.pre order
5.US

MCC_goes_wild
10-20-2018, 11:08 AM
UPlay PC-Version
Germany
MCC_goes_wild
Yes Pre-Order
dont know guess the digital it costs 99€ (i used 100 UPlay coins to get 20% off) so i paid 79,99€

montiavi
10-20-2018, 12:54 PM
1. PC
2. The Netherlands
3. montiavi
4. Pre-order
5. Digital

I can acces the heroes and the arcade mode, but I did not get the elite outfits

Raymands-
10-20-2018, 02:08 PM
1. XBox 1
2. Austria
3. Xbox Gamertag: Shoojin
4. Pre-order
5. digital at Xbox Store

Everything worked until yesterday, since today i have no access to the Heroes and Arcade Mode.
It even says i have to buy the Expansion. I can send Pictures of my Install folder and Ranks of the new classes that i played them if u Guys need a proof.

Dijedi
10-20-2018, 04:18 PM
I stayed two days without access to dlc, now I am two days without access to the game ..... how will they reimburse me [3--2147221502] v27.10

JChadwell69
10-20-2018, 05:27 PM
1: Xbox One
2: USA
3: Xbox Live account. Anc1entD1r3WOLF
4: Pre-order and Non-Pre-order ( I purchased it twice in hopes of fixing it)
5: Digital

xVxOfficialxVx
10-21-2018, 05:11 PM
Acx name xVxOfficialxVx

zZrazrbladeZz
10-22-2018, 02:08 AM
Hey,
1. Xb1
2. Canada
3. zZrazrbladeZz
4. Was not a pre order
5. Digital version

hackandslash77
10-22-2018, 08:01 PM
I'm missing my Wu Lin Elite Pack from my pre-order of the Marching Fire Expansion:

1. UPLAY on PC. Windows 10 64bit.
2. England, UK, Europe.
3. hackandslash77
4. It was a Pre-order.
5. Digital copy of the Marching Fire expansion purchased via Uplay.

SchnauzerBR
10-23-2018, 02:25 PM
XB1
Brazil
SchnauzerBR
not a preorder
digital

XXMADMANLEOXX
10-24-2018, 11:37 PM
Hi,

We are seeing a number of posts from folks who are experiencing issues accessing their Marching Fire content. We need more info to be able to pinpoint what's going on for each situation.

So please below, tell us:



xbox one ]What platform (UPLAY, Steam, PS4, XB1) you are on?
united states of america What country you are in
xxmadmanleoxx]What is your Uplay username?
pre-order ]Was this a Pre-order or not?
digital ]What version of Marching Fire did you buy (digital or voucher from physical copy?)


i would like to play it hopefully soon

ThePhoenix1011
10-30-2018, 12:17 AM
Platform: UPLAY
Country: England
Username: ThePhoenix1011
Preorder? Yes
Type: Digital

Not had the outfits for Wu-lin since launch, still waiting on them to be added to my account

Xeith98zz
10-30-2018, 08:13 PM
1. Xbox One
2. United States
3. Xbox GT; PlanetXeno67
4. It was not a preorder
5. Digital purchase

Had a few times where I couldn't play the MF heroes, so I just didnt play at all. I also didnt have access to my year 1 heroes at all either.

Manecas81
10-31-2018, 11:29 PM
Ps4
Portugal
MaNeCaS81
Seson pass
Can not acsses arcade mode stillwhaiting for solucion please

nabT
11-02-2018, 07:40 PM
1: UPLAY
2: Germany
3: nabT
4: Yes, it was preorder
5: digital version, in ubisoft shop

I have access to all wu-lin characters, but I miss the promissed lite outfit for them.

Ibeiron
11-05-2018, 03:03 PM
1: UPLAY
2: Sweden
3: Ibeiron
4: Pre-order
5: digital version, Ubisoft store

Nad_The_Inhaler
11-06-2018, 01:53 AM
PC
UK
Nad_The_Inhaler
Pre order
Uplay store digital

Second post on here, submitted a ticket & told to check on here. Still no outfits & no word from yourselves on what's happening.

uottou
11-06-2018, 04:35 AM
PS4 Pro
Singapore
Not Pre-Order
Playstation Store Digital Marching Fire Edition

Dangelion
11-06-2018, 09:24 PM
PC, Uplay
Russia
Dangelion
Pre-order
Uplay digital store

Varnarok1989
11-07-2018, 11:37 PM
UPLAY
Denmark
Varnarok1989
Yes
Digital

I have still not received my Wu Lin Elite outfits. I manually purchased them on my Shaolin, so if possible I would like those refunded when this gets fixed.

Baddbwoy827
11-08-2018, 03:52 AM
Xbox One
East USA
Baddbwoy827
Yes, Pre-Order
Digital Pre-Order

I had access for a week, then nothing. Locked out of everymode.

DmTz.
11-11-2018, 03:37 PM
Steam
Belgium
DmTz.
Pre-order
Digital

i have everything exept elite outfit...

Nad_The_Inhaler
11-15-2018, 09:07 PM
Hey Ubisoft, any news on the missing outfits yet?

Nad_The_Inhaler
11-18-2018, 10:31 PM
Thanks, I now have them