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GARRETCAIN
10-09-2018, 07:44 AM
I have killed the entire eye of kosmos branch to get my viper armor only to find that the snake was ment to drop the chest piece wth ubisoft what am i ment to do restart the entire game to get my chest piece i have to to other players and the have the same issue please give me my chest piece

NickChabby
10-09-2018, 09:48 AM
This happened to me yesterday. I went back to Elpenor's corpse in the Snake Lair and was oddly able to loot him again, which gave me the chest piece (that I remember already looting originally). Also, they will apparently address cultist drop bugs in the 1.03 patch: https://forums.ubi.com/showthread.php/1937294

Hope this help.

Ubi-Bandicoot
10-09-2018, 04:11 PM
Hey,

Please wait for the update to see if you can loot the corpse again afterwards once fixes are made to this.

Apologies you didn't receive the item originally.

djroberts2007
01-10-2019, 03:05 AM
I'm having the same issue. I went back to loot him in the cave but I can't. Corpse it's still there. I'm level 36 now.

Ubi-Swaggins
01-10-2019, 10:13 AM
Hey djroberts2007,

Have you updated your game to the latest available version?

If you haven't can you please try that and return to Elpenor's corpse and try and loot it again.

Cheers,

djroberts2007
01-19-2019, 01:55 AM
I have and there's still no loot. I'm on XB1 version 1.1.3.

UbiMatcha
01-19-2019, 05:24 PM
Thanks for confirming djroberts2007, I'm sorry to hear you're still having this issue.
Would you be able to grab some screenshots of the corpse and your inventory?

djroberts2007
01-19-2019, 07:28 PM
I took some photos and screenshots but how do I get them to you?

djroberts2007
01-19-2019, 11:17 PM
I'm also missing the slithering belt. I went back to the port and can't lot him either.

Ubi-Ginge
01-20-2019, 01:00 AM
Hey djroberts2007,
You can either upload them here to your post (When making posts there should be a button that looks like a painting of a tree, click that)
Alternatively, you can host them on a photo uploading servioce and just paste the link(s) in your post :)

djroberts2007
01-20-2019, 09:07 PM
There is no option to as photo. Just two buttons. Post "quick reply" and "go advan...".

I don't have a photo hosting service. I'm on chrome on Android. I can email them.

Ubi-Swaggins
01-21-2019, 11:03 AM
Hey djroberts2007,

There should be a toolbar across the top of the text box where you write your post.

The options on the far right are Hyperlink, e-mail, unlink and insert image.

Just use the insert image button to attach your screenshots.

Hope this helps.

djroberts2007
01-25-2019, 08:55 PM
There is no toolbar. Just the word "Message:" The button is labeled "Post Quick Reply"

UbiMorning
01-26-2019, 02:05 AM
Hey djroberts2007! You can post the images to an image hosting site, like Imgur, and post the link from that site on this thread :)

djroberts2007
01-27-2019, 11:05 PM
I'd rather not sign up for a new service. Could you provide me an email or alternative? Are you asking to verify I'm telling the truth? This is just disappointing as I'm almost already done with the game.

Ubi-Bandicoot
01-28-2019, 12:43 PM
I'd rather not sign up for a new service. Could you provide me an email or alternative? Are you asking to verify I'm telling the truth? This is just disappointing as I'm almost already done with the game.

You don't always need to sign up to these. You can attach it to a support case via https://support.ubi.com/Cases/New instead if you'd like :)

It's not a matter of not believing you but we do require verification to continue with troubleshooting on certain occasions though