View Full Version : Help with a download code

10-05-2018, 02:45 PM
I entered the code off Amazon for the Blind King mission. However i havent had tbe email off ypu for the game code. I have checked my spam folder and checked you have the right email and it's definitely hasn't been received.

10-06-2018, 01:35 AM
Same here, still waiting for the code to be emailed to me.

10-06-2018, 12:12 PM
Hi guys,

Have you still not gotten the code at this point? I assume if you try to add it again it states it's already been used?

Thank you

10-06-2018, 12:38 PM
I have the same problem. Still not got email with the code and as you say, if I try to add it again it states it's already been used. What about now?

10-06-2018, 04:08 PM
Still waiting here, this is poor as said it if you try to use tbe code again, it says it's been used.

10-07-2018, 08:56 AM
If you haven't already, please speak with the Support team through the site here (support.ubi.com)

They should be able to look into this and provide you with assistance.

Thank you

10-07-2018, 10:02 AM
Still not got email and I asked Support team yesterday, they did not answer yet.

10-07-2018, 02:04 PM
We aim to respond within 48 hours, but this may be extended at the moment due to a high number of contacts.

The Support team will be in touch with you as soon as they have an update.

10-07-2018, 02:49 PM
I understand that they have a lot of work after the release of the new game, but I'm not excited about this situation. I just hope it will resolve soon, and it will not take several days or even weeks. This bonus mission should be downloadable through Microsoft Store as usual and not so complicated through PC.

10-07-2018, 02:56 PM
+1 for the blind king dlc on xbox.