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View Full Version : Ubisoft Store down?



BogPeasant420
10-05-2018, 01:39 PM
I can't access the store at all, after I paid $30 for Helix Credits. It's just an infinite loop of loading and nothing pops up.

What's going on?

Theos25
10-05-2018, 03:04 PM
I've got same issue, I plan to contact Ubisoft using their online chat which opens at 1300ET. I keep getting an error unable to connect to the store. I disabled my anti-virus (uninstalled it actually) worked on Wednesday. It now won't connect again.

Dead213End
10-05-2018, 04:20 PM
Same here. I've gotten the following error for the past couple of days when the tab is on "Packs". Now it's every tab I go to.


Online Service Error

A Problem occured while trying to detect your purchase content. Partial information might be shown at this time, please try again later
[0x70000002]

Jeracan
10-05-2018, 05:02 PM
I've noticed it works on and off, so I havent dared to buy anything before it gets stable. Worked like 30 mins ago so hopefully gets online soon

RockMachine666
10-05-2018, 05:18 PM
Well i have the same problem and I also didn't receive my helix points i paid for!
Hope they will fix this issue soon to every one encountered that problem!

SgtWolf1
10-05-2018, 05:45 PM
I think their servers got slammed. They noted in their twitter they are working on it. Probably didn't anticipate as much traffic as they got for the Odyssey launch.

Dubya75
10-05-2018, 06:46 PM
I think their servers got slammed. They noted in their twitter they are working on it. Probably didn't anticipate as much traffic as they got for the Odyssey launch.

No. This happens every year. They don't learn.

headbanger866
10-05-2018, 07:50 PM
i have the same problem,