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View Full Version : Athenian Weapons Digital pack not received



SjigNL
10-05-2018, 09:07 AM
I pre-ordered the game including the Athenian Weapons Digital deluxe pack and the blind king mission. I used both codes on the Ubi redeem site: for the Blind King I received a Xbox One DLC code but for the Athenian Weapons Digital pack I got an e-mail saying I will receive the XOne redeemcode on launchday (Oct 5), but I still haven't received my code... When will I get it?

Ubi-Bandicoot
10-05-2018, 11:11 AM
Hey,

Please wait until the end of today, the codes are still in the process of being sent out. I can't give you a definitive time.

lenon1234
10-05-2018, 06:52 PM
I just bought omega edition and already have email confirmation that i redeemed the codes. And saying that i will receive my instruction at game launch... when we will recive those content? Please help

nanoonanoo78
10-05-2018, 08:15 PM
This is poor, im now level 10 and probably have better items, so literally no point me buying these weapons?? What level are they for, why couldnt it just a redeemed via ps store and accessed straight away???? Over complicated doing it via ubi site.

DsaStyles
10-06-2018, 06:30 AM
Still no code in my mail for the weapon set. Seems like at launch failed, its a day after launch already.

LuccianoBlanco
10-06-2018, 07:20 AM
Me neither! Only received email that code is redeemed... 2days after release still no code received???

jeff_092710
10-06-2018, 07:49 AM
I have already redeemed the code in my ubisoft account but until now i havenít recieve anything on my email yet.

swanjackal79
10-06-2018, 08:01 AM
Exactly the same thing happened to me with the Far Cry Primal pre order dlc. It's happened again here too. You would expect pre order content to be ready for launch, but ubisoft once again drop the ball unsurprisingly.

SpawnNL1961
10-06-2018, 09:46 AM
I have the same problem, Athenian Weapons Digital pack pre-order code activated (internet website), but no email recieved from Ubisoft to activate the content in the game. Weird, because the Blind King content works well (activated code and email recieved from Ubisoft to activate the content in the game). I think the problem has something to do with the recent issues with the online services. Hopefully I will get the content one of these days...

Ammogeddon
10-06-2018, 10:00 AM
Iím still waiting for the email too, very poor. I just hope the weapons are still relevant by the time they come. Not impressed with the dlc code redemption process at all.

TheGreatJzhn
10-06-2018, 12:25 PM
Can someone from Ubisoft answer this thread? The process of redeeming is tedious. Come on guys you can do better than this.

KaotikKnight
10-06-2018, 01:08 PM
I'm glad I'm not the only one having this issue. I'm still waiting for my code too.

Mitridi5
10-06-2018, 01:34 PM
Same here

Tub-Noah
10-06-2018, 03:27 PM
I received the code but I tried to redeem but it failed... It gives a error message. My other code (blind king DLC) did it well, but the athenian weapon pack not. I don't know how to solve it.

cal37
10-06-2018, 04:04 PM
Same here but I'm waiting for the blind king code.

Bogi..
10-06-2018, 04:34 PM
Havenít received my code either, activated the key on the website, confirmed it was added to my account by no email or weapons.

Rodier_CZ
10-06-2018, 07:43 PM
Same here. Waiting for code.

@tub-noah try to redeem on assassinscreed.com/redeem

wurmi89
10-06-2018, 07:49 PM
I received the code but I tried to redeem but it failed... It gives a error message. My other code (blind king DLC) did it well, but the athenian weapon pack not. I don't know how to solve it.

Same issue... redeem Page say "Error" Try it again later....

CaptainHeadset
10-06-2018, 11:12 PM
Same problem

Carpetfluff38
10-07-2018, 12:07 AM
While I agree it sucks; haven't had my code yet either, bare in mind that all the gear can be upgraded like in Origins so in theory you can always grow any gear you have to match your level if you really like it.

NightWolf9909
10-07-2018, 01:51 AM
I received and redeemed the DLC and weapons codes without any issues. The GameStop Black Unicorn code said it redeemed but it isn't showing up in the game.

amoe-dinho
10-07-2018, 08:11 AM
i'm still waiting for the weaponpack code aswell redeemed it now waiting for code on the mail

ansysfc
10-07-2018, 02:51 PM
Also not receiving the activation email for the blind king for xbox.

Pr0metheus1123
10-07-2018, 02:58 PM
Hi,here is same problem,still waiting for the dlc code for athenian weapon pack :(

mradu.lazar
10-07-2018, 03:00 PM
Still no code...please help

SliderII
10-07-2018, 04:12 PM
I didnt received my Athene weapons code either... Still waiting for it.

ShAmPiken
10-07-2018, 05:17 PM
Yeah. Still waiting as well. PS4 here

Kronosnxs
10-07-2018, 05:36 PM
Still waiting on the Athenian Weapons too (ps4)

derbossxxx
10-07-2018, 08:24 PM
I still didn't receive Athenian Weapon Pack for Xbox :(

shadow-jasz217
10-08-2018, 06:31 AM
has anyone received the instructions? So far what I got is a promotional email only without the instructions.

cal37
10-08-2018, 07:45 AM
Still waiting here

shadow-jasz217
10-08-2018, 07:53 AM
i just hope its at the same level as your character when you get it.

ace595
10-08-2018, 09:40 AM
I pre-ordered the game including the Athenian Weapons Digital deluxe pack and the blind king mission. I used both codes on the Ubi redeem site: for the Blind King I received a Xbox One DLC code but for the Athenian Weapons Digital pack I got an e-mail saying I will receive the XOne redeemcode on launchday (Oct 5), but I still haven't received my code... When will I get it?

Als every one here I too am still waiting for the weapons pack. Hope that they are still good when they come out or they compensate us.

Breezlebub13
10-08-2018, 10:31 AM
I'm getting an error trying to redeem as well.

Skullboy82
10-08-2018, 10:33 AM
I'm also still waiting.

Hardvibe
10-08-2018, 12:05 PM
I can't even redeem the code.

apre3
10-08-2018, 12:51 PM
Same problem here, still no mail received with the code.

Pinbomb
10-08-2018, 12:57 PM
Im also getting an error trying to reddem the code..

BrowncoatN7
10-08-2018, 01:53 PM
I have the same problem, the email says that I will receive unlock instructions at game launch, but so far, nothing. I got the code for Blind King without issues, though.

Vagaba888
10-08-2018, 02:45 PM
I talked to support on launch day. They told me and I quote:
"There's no actual key mailed out, but grants items directly in game. BUT, we appear to be having an issue on granting the items direct in game which the Developers are actively investigating. "
"When it is resolved you would get the items directly in game. So in game, go to the Store section, then the tab on the very right hand side shows you all your owned items. They would appear there, but you still need to select them so they show as "owned" to gain access within the campaign you're playing."

The in-game store is fully operational now but I am also still waiting for the weapons pack.
I unlocked some other items on club.ubisoft.com and I received them as soon as they fixed the store. Some pop-ups appeared that I received them just like when you get a new item in the game after looting or finishing a mission. But this weapon pack just don't want to come.

VladimirKal
10-08-2018, 07:49 PM
I posted in another thread but as this is the far more active one I'll post here too to add to the list of people with issues as far as the Athenian Weapon Pack goes.

I have the problem of "Something went wrong. An error occurred when trying to send your request. Please try again later."

I spent a good chunk of time waiting for live chat only to be linked to the forums (which I'd already checked) and told that there will be an update when it's fixed and that they couldn't do any more.

It's a pretty frustrating position to be put in to be just passed to forums with absolutely no further information given.

Uygun1982
10-09-2018, 08:04 AM
No Athenian Weapons Digital Pack Code Xbox One X:(

shadow-jasz217
10-09-2018, 09:26 AM
they couldve just let us redeem the pack via PS Store or Xbox Live. We wouldve gotten it by now.

Uygun1982
10-09-2018, 09:55 AM
Why easy if complicated is another option....

Daniellevt
10-09-2018, 11:42 AM
Also no email received. Pretty dissappinted

revoltass176
10-09-2018, 11:10 PM
Guys are you fixing it? So many pissed people not getting what we paid for. Same issue,no results.

shadow-jasz217
10-10-2018, 01:10 AM
just when I thought the email i got from ubisoft this morning are the instructions, turned out they were just telling me on my progress in the game.

what a let down!

whitedragonlady
10-10-2018, 11:08 AM
I didnít get my weapon pack code either. So when are we going to get the codes?????

Finally got my weapon pack

nanoonanoo78
10-10-2018, 01:36 PM
So, last 2 days ive been locked in battle with ubisoft support, ive directed them to this thread, they seem clueless about this situation, i just got a reply from them asking my to take photos of my inventory, and my installed content to prove they weren't installed.....i'm still actually furious i've basically been called a liar and have to prove that the content isnt on my ps4, ive sent the photos, ive also explained th\at we, the customers cant install what we haven't got, there is obviously an issue at ubisoft's end with generating the codes, none of us have had a code to redeem, or have had one and the content simply isn't there. I am now level 20 and frankly these weapons are more than likely no use to me now after 30 hrs of playing, i probably have better, but the point is i paid extra to get them, i haven't got them and ive asked what ubisoft plans to do to compensate me for the fact ive basically given them money for nothing. Keep the thread updated.

gEaR7861
10-10-2018, 04:01 PM
Been coming to this post a few times a day since day 1..
Finally got my weapons after the 1.03 update.. (after 5 days right..?)
Was online, and got an ingame notif about claiming things in the UbiClub Owned tab..
Seems like they scale with level, so didnít claim them yet..

Hope you guys got yours too..

lenon1234
10-10-2018, 04:28 PM
Got mine but quite dissapointed the didnt make it like an epic or legendary.. or i just expected to much haahaha

DsaStyles
10-10-2018, 05:03 PM
Got the weapons, but useless now they are only blue gear haha 😂👎

shadow-jasz217
10-12-2018, 03:10 AM
got the weapon pack way past the launch date, and they didnt even make it legendary.

Dlynxed
10-12-2018, 02:04 PM
I still dont have mine -.-

Gr00v3nburg3
10-13-2018, 03:14 PM
Took the site a few days to accept my code now it's been two days and still nothing.

mradu.lazar
10-13-2018, 05:21 PM
No code...come on guys!!!day 9 and still nothing...

PetoSVK236
10-17-2018, 07:26 PM
So I am not the only one with this problem. I received the codes for the blind king and athenian weapon pack. Blind King did work well, but that weapons pack did not. I redeemed that code probably 7 days ago and still nothing. Firstly, code din't work and i was getting this error issue. Later, redeemed code, got email about confirmation and they said, the code will be send. Well, nothing. So, what should I do?