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PirateLeg88
10-03-2018, 12:10 PM
I bought the ultimate edition of assassin's Creed order on the Microsoft store of my Xbox one x,yesterday the 2nd of October the game ran perfectly and today the 3rd of October Everytime I start up the game and load in it works fine until I go into the pause menu or the map,and I get an infinite black screen with the music in the background for a few seconds then the game just freezes and stays like that? Anyone else having this problem? It's really annoying!

UbiGabrinth
10-03-2018, 08:53 PM
Please try our Xbox troubleshooting guide (https://support.ubi.com/en-gb/Faqs/000026628/Basic-Xbox-One-Troubleshooting). Let me know if it helps, PirateLeg.

The.Night.Hawk
10-11-2018, 10:21 AM
Hi guys,
I am also randomly getting a black screen and the whole game freezes. This only happens in this game and no others. There is a rediit post showing numerous other people having the same issue which can be found at https://www.reddit.com/r/xboxone/comments/9ld186/assassins_creed_odyssey_crashing_to_black_screen/