View Full Version : White box with black background (Help)

10-03-2018, 02:42 AM
Hi, I pre-ordered the game and downloaded and tried to play it. However, it appears in a white box and black background and I can't see anything except for my cursor and the music playing in the background. Can anyone tell me what I should do? I have given my support ticket to ubisoft but no response. I have done most everyone said in the forums but nothing helps.

My ticket no. is 07083902.