View Full Version : Pre-order refund

10-01-2018, 09:20 PM
I accidently pre-orderded assassins creed odyssey for the PC instead for the xbox one console and I want to switch platforms, or at least get a refund. is there any way to get a refund or switch the platfroms of a pre-ordered release

10-01-2018, 09:31 PM
Well, you will have to contact ubisoft support to find out. They don't usually answer questions in forums.

10-01-2018, 09:43 PM
Yep, I'd submit a case to support (https://support.ubi.com/en-US).

10-02-2018, 12:30 AM
I had a payment issue and it was sorted in one day which is pretty good and they also gave me 50 club points :D
So u should have this taken care of soon.