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View Full Version : Spent forever trying to get through to support!!!



SGT_LOHAN
10-01-2018, 05:46 PM
I'm trying to cancel my digital standard edition pre order on pc so I can purchase the gold edition, I sent a ticket on Saturday and have spent 48 minutes and followed by a 26 minute call during my work day in a phone support queue at work until I had to give up and actually work, followed by 38 minutes currently again after getting home.

Is it easier if I just drive down and knock on the door?

ubi--unicorn
10-01-2018, 05:51 PM
Hey SGT_LOHAN, we'll respond as soon as we can to your ticket. There is a bit of a longer wait currently due to the launch. Thank you.

SGT_LOHAN
10-01-2018, 06:51 PM
Well as I can't get into live chat, and early access is tomorrow it looks like it won't be sorted in time to take advantage. Guess no gold edition for me.