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Bookworm637
07-29-2018, 08:15 PM
Ever Since installing the new DLC my game has continuously crashed when loading between the briefing room and an ongoing voyage in the Enterprise D. I am running the game on windows 10 non-vr and have had no problems until now. Has anyone experienced similar problems or know a solution? Thanks.

The error log follows:

Unity Player [version: Unity 5.4.4p1_94b03911176f]

stbc.exe caused an Access Violation (0xc0000005)
in module stbc.exe at 0033:7e656248.

Error occurred at 2018-07-29_193658.
C:\Program Files (x86)\Steam\steamapps\common\Star Trek Bridge Crew\stbc.exe, run by User.
93% memory in use.
8058 MB physical memory [525 MB free].
10481 MB paging file [0 MB free].
134217728 MB user address space [134204631 MB free].
Write to location 00000000 caused an access violation.

Context:
RDI: 0x00000046 RSI: 0x000aceb0 RAX: 0x00000094
RBX: 0x00000008 RCX: 0x1664ca28 RDX: 0x00000046
RIP: 0x7e656248 RBP: 0x000acebc SegCs: 0x00000033
EFlags: 0x00010202 RSP: 0x15ecfa00 SegSs: 0x0000002b
R8: 0x0001297e R9: 0x000000f2 R10: 0x1664c9e2
R11: 0x15ecfae8 R12: 0x1665f35e R13: 0x1664c9e0
R14: 0x00000000 R15: 0xc5a90f50

Bytes at CS:EIP:
48 89 43 f8 48 3b da 72 ef 0f b7 01 4c 8b c2 4c

Stack:
0x15ecfa00: 00000000 00000000 7f28c710 00007ff6 ..........(.....
0x15ecfa10: 0000017f 00000000 0001297e 00000000 ........~)......
0x15ecfa20: 00000004 00000000 00000001 00000000 ................
0x15ecfa30: 00000002 00000000 00000001 00000000 ................
0x15ecfa40: 00000004 00000000 00000004 00000000 ................
0x15ecfa50: 00000004 00000000 00000004 00000000 ................
0x15ecfa60: 00000000 00000000 00000000 00000000 ................
0x15ecfa70: 00000000 00000000 ffffffff ffffffff ................
0x15ecfa80: 00000000 00000000 00000001 00000000 ................
0x15ecfa90: 00000002 00000000 00000003 00000000 ................
0x15ecfaa0: 8dcaf743 0000276a 00000000 00000000 C...j'..........
0x15ecfab0: 15ecfbf0 00000000 1664c9e0 00000001 ..........d.....
0x15ecfac0: 0001297e 00000000 00000032 00000000 ~)......2.......
0x15ecfad0: 7d558130 00000000 0001297e 00000000 0.U}....~)......
0x15ecfae0: 15ecfbc0 00000000 7e655404 00007ff6 .........Te~....
0x15ecfaf0: 00000000 00000000 7f28c710 00007ff6 ..........(.....
0x15ecfb00: 0000017f 00000000 1664c9e0 00000001 ..........d.....
0x15ecfb10: 133be020 00000001 7e6001f0 00007ff6 .;.......`~....
0x15ecfb20: 07a567a8 00000000 1664c9e0 00000001 .g........d.....
0x15ecfb30: 00000000 00000000 06ee078a 00000000 ................
0x15ecfb40: 15ecfbc0 00000000 7f28c710 00007ff6 ..........(.....
0x15ecfb50: 0000017f 00000000 15ecfcb0 00000000 ................
0x15ecfb60: 78f022b0 00000001 00000000 00000000 .".x............
0x15ecfb70: 06ecbe58 00000000 78f022b0 00000001 X........".x....
0x15ecfb80: 0631c740 00000000 7d558130 00000000 @.1.....0.U}....
0x15ecfb90: 15ecfcb0 00000000 00800101 00000000 ................
0x15ecfba0: 133be020 00000001 7e5e64c4 00007ff6 .;......d^~....
0x15ecfbb0: 000acebc 00000001 0001297e 00000000 ........~)......
0x15ecfbc0: 000acebc 00000000 0001297e 00000000 ........~)......
0x15ecfbd0: 00000000 00000000 7e4ee1ee 00007ff6 ..........N~....
0x15ecfbe0: 0000000a 00000001 00000032 00007ff6 ........2.......
0x15ecfbf0: 00800101 00000000 00000000 00000000 ................
0x15ecfc00: 00000032 00000000 062d1b4c 00000000 2.......L.-.....
0x15ecfc10: 062d07c0 00000000 062d23c0 00000000 ..-......#-.....
0x15ecfc20: 0631c860 00000000 00003f5b 00000000 `.1.....[?......
0x15ecfc30: 00001c00 00000000 06ecbe58 00000000 ........X.......
0x15ecfc40: 06ee07ac 00000000 00000d00 00000000 ................
0x15ecfc50: 00000000 00000000 00000000 00000000 ................
0x15ecfc60: 00000000 00000000 00000008 00000000 ................
0x15ecfc70: 00000030 00000000 00000004 00000000 0...............
0x15ecfc80: 00000001 3f800000 7d557190 00000000 .......?.qU}....
0x15ecfc90: 046e47d8 00000000 7d81baa0 00000000 .Gn........}....
0x15ecfca0: 7d89a9e0 00000000 00010001 3f800000 ...}...........?
0x15ecfcb0: 00000292 00000000 00000292 00000000 ................
0x15ecfcc0: 00000000 00000000 7d558130 00000000 ........0.U}....
0x15ecfcd0: 00010000 3f800000 7e5dde83 00007ff6 .......?..]~....
0x15ecfce0: 000008ff 00000000 0631c740 00000000 ........@.1.....
0x15ecfcf0: 15ecfe10 00000000 046e4690 00000000 .........Fn.....
0x15ecfd00: 046e4690 00000000 7e5dfa19 00007ff6 .Fn.......]~....
0x15ecfd10: 00000292 00000000 7d558130 00000000 ........0.U}....
0x15ecfd20: 00001813 00000000 00000201 00000000 ................
0x15ecfd30: 15ecfd68 00000000 15ecfe00 00000000 h...............
0x15ecfd40: 7d558130 00000000 00000000 00000000 0.U}............
0x15ecfd50: 45c0a000 00007ff6 c5a8a060 00000000 ...E....`.......
0x15ecfd60: 00001bb7 00000000 00000000 00000000 ................
0x15ecfd70: 00001bb7 00000000 5aff6088 00000001 .........`.Z....
0x15ecfd80: 00000004 00000000 000008ff 00000000 ................
0x15ecfd90: 00000004 00000000 000008ff 00000000 ................
0x15ecfda0: 00000000 00000000 00000000 00000000 ................
0x15ecfdb0: 00000000 00000000 00000000 00000000 ................
0x15ecfdc0: 00000000 00000000 00000000 00000000 ................
0x15ecfdd0: 00000000 00000000 5aff6050 00000001 ........P`.Z....
0x15ecfde0: 5aff6088 00000001 7e5b600f 00007ff6 .`.Z.....`[~....
0x15ecfdf0: 046e4690 00000000 5aff60b0 00000001 .Fn......`.Z....
0x15ecfe00: 7f5c9f00 00007ff6 00000000 00000000 ..\.............
0x15ecfe10: 5aff6088 00000001 3f666666 45ddb800 .`.Z....fff?...E
0x15ecfe20: 45c0a000 00007ff6 1eb953f0 00000000 ...E.....S......
0x15ecfe30: 00000025 00000000 00000001 00000000 %...............
0x15ecfe40: 00000001 00000000 00000000 00000000 ................
0x15ecfe50: 00000000 00000000 7e5b308f 00007ff6 .........0[~....
0x15ecfe60: 5aff6050 00000001 12b12890 00000000 P`.Z.....(......
0x15ecfe70: 7f5ca590 00007ff6 00000000 00000000 ..\.............
0x15ecfe80: 12b12890 00000000 7e5b3129 00007ff6 .(......)1[~....
0x15ecfe90: 00000000 00000000 00000000 00000000 ................
0x15ecfea0: 00000000 00000000 00000000 00000000 ................
0x15ecfeb0: 00000000 00000000 7e60af68 00007ff6 ........h.`~....
0x15ecfec0: 00000000 00000000 00000002 00000000 ................
0x15ecfed0: 00000000 00000000 12b12890 00000000 .........(......
0x15ecfee0: 00000000 00000000 e0083034 00007ffe ........40......
0x15ecfef0: 00000000 00000000 00000000 00000000 ................
0x15ecff00: 00000000 00000000 00000000 00000000 ................
0x15ecff10: 00000000 00000000 e1031431 00007ffe ........1.......
0x15ecff20: 00000000 00000000 00000000 00000000 ................
0x15ecff30: 00000000 00000000 00000000 00000000 ................
0x15ecff40: 00000000 00000000 dd6cbf10 00007ffe ..........l.....
0x15ecff50: 15eceb10 00000000 15eceb10 00000000 ................
0x15ecff60: 00000000 00000000 00000000 00000000 ................
0x15ecff70: 00000000 00000000 00000000 00000000 ................
0x15ecff80: 00000000 00000000 00000000 00000000 ................
0x15ecff90: 00000000 00000000 00000000 00000000 ................
0x15ecffa0: 00000000 00000000 00000000 00000000 ................
0x15ecffb0: 00000000 00000000 00000000 00000000 ................
0x15ecffc0: 00000000 00000000 00000000 00000000 ................
0x15ecffd0: 00000000 00000000 00000000 00000000 ................
0x15ecffe0: 00000000 00000000 00000000 00000000 ................
0x15ecfff0: 00000000 00000000 00000000 00000000 ................

Module 1
C:\WINDOWS\SYSTEM32\sfc.dll
Image Base: 0x80000000 Image Size: 0x00003000
File Size: 3072 File Time: 2018-04-12_003442
Version:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: Windows File Protection
FileVer: 10.0.17134.1
ProdVer: 10.0.17134.1

Module 2
C:\Program Files (x86)\Steam\steamapps\common\Star Trek Bridge Crew\xinput1_3.dll
Image Base: 0x00400000 Image Size: 0x0001a000
File Size: 91928 File Time: 2018-07-29_183038
Version:
Company: Microsoft Corporation
Product: Microsoft® DirectX for Windows®
FileDesc: Microsoft Common Controller API
FileVer: 9.15.779.0
ProdVer: 9.15.779.0

Module 3
C:\WINDOWS\SYSTEM32\icmp.dll
Image Base: 0x80000000 Image Size: 0x00003000
File Size: 3072 File Time: 2018-04-12_003414
Version:
Company: Microsoft Corporation
Product: Microsoft® Windows® Operating System
FileDesc: ICMP DLL
FileVer: 10.0.17134.1
ProdVer: 10.0.17134.1

Module 4
C:\Program Files (x86)\Steam\steamapps\common\Star Trek Bridge Crew\stbc_Data\Plugins\steam_api64.dll
Image Base: 0x5d3e0000 Image Size: 0x00037000
File Size: 206760 File Time: 2018-07-29_182520
Version:
Company: Valve Corporation
Product: Steam Client API
FileDesc: Steam Client API
FileVer: 2.89.45.4
ProdVer: 1.0.0.1


== [end of error.log] ==

UbiChrisMANG
07-31-2018, 06:28 PM
Try reaching out to the Support team, they might be able to get you through this:

If you would like to submit a Support Ticket for help you can do so here:
https://support.ubi.com

You can also reach out to our Facebook and Twitter Support pages here:
https://www.facebook.com/UbisoftSupport/
https://twitter.com/UbisoftSupport