View Full Version : the game can't start

06-30-2018, 12:39 PM
when i open the game so when i enter the game it just closes down but if it is in a window behind it run smoothly

what could it be that it happens

have tried to uninstaller it 4-6 times with it did not help at all

06-30-2018, 12:40 PM
Sorry for my spelling I'm dyslexic

07-01-2018, 07:20 PM
Hey nicolai0019, please see if these steps (https://support.ubi.com/en-US/faqs/000025513/General-PC-Troubleshooting) help with this issue. If they do not, please create a ticket (https://support.ubi.com/en-US/Cases/New) with your MSINFO and DXDIAG files (https://support.ubi.com/en-US/Faqs/Details/kA030000000emSbCAI?name=how-to-submit-dxdiag-and-msinfo-files). You can PM me your ticket number for further troubleshooting.