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View Full Version : PC Open/Closed Beta rewards don't transfer to XBOX ONE.



TreFast
06-30-2018, 03:59 AM
So, I played the closed and open betas on my computer and bought the game on xbox. Everything is linked, and the game knows I bought the game and did the betas. I got an email from the purchase and it said I was able to redeem both rewards. When I clicked the link and also ingame I still can't though.

PICTURE OF EMAIL:
https://prnt.sc/k11icr

So please fix this. I really want that Open Beta helmet.
Looks really good.

There's no reason I can't get the rewards. Please fix this or just give me the rewards.

Thank you!

Ubi-Baron
06-30-2018, 01:08 PM
Hi TreFast32

It is intentional that the rewards are locked to the platform you played the Beta on.

Unfortunately you won't be able to claim the rewards on console.

Thank you

TreFast
07-01-2018, 04:21 PM
Why's it intentional I bought the game, is that not good enough for ya?

Ubi-Baron
07-02-2018, 09:21 AM
Unfortunately I don't have insight into why this decision was made, but I imagine it was due to the Beta being locked to specific platforms.