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View Full Version : Issue with The Crew 2 open beta award in the Ubisoft Club on Xbox One



Vlad_Impaler7
06-29-2018, 09:56 PM
I participated in The Crew 2 closed beta on Xbox One and I donít seem to have access to the Elite Jacket award. It is locked when I look at it in the Ubisoft Club app on my Xbox One. I have access to and have been awarded the Exclusive Helmet for participating in The Crew 2 open beta so it did register that I played that. I just would like access to my closed beta award. Thanks.

Ubi-Baron
06-30-2018, 12:24 PM
Hello Vlad_Impaler7,

Just to confirm, you launched and played the Closed Beta? Just being invited wouldn't count unless it was played.

If you did play it, for assistance with this please speak with the Support Team through the site here (support.ubi.com). They will be able to look into this and provide you with assistance.

Thank you