View Full Version : The Crew 2 steam CD key

06-29-2018, 05:35 AM
So where is the CD key? come on we can't play the game give the cd key

06-29-2018, 05:43 AM
The account you are currently on is not linked to Steam from what I can see. That may be the cause of your current issue. Try linking (https://support.ubi.com/en-US/faqs/000017027) your Steam account to your Ubisoft account.

06-29-2018, 05:45 AM
literally everyone on steam has this problem right now, no one is getting any keys for uplay from steam.

06-29-2018, 05:46 AM
They are linked, still having the issue.

06-29-2018, 05:53 AM
I'm going to send the tip that I sent in the other thread. Please try it for me and tell me if it helps:

Try completely closing Uplay and Steam including all processes. Then install the latest version of Uplay and run it as administrator. Then open Steam and start The Crew 2.

06-29-2018, 05:55 AM
still missing the key from steam, restarting everything didnt help

06-29-2018, 06:01 AM
Please verify your game files in steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335). If that doesn't help, try deleting the ownership file located in your Uplay install folder. Go to C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership, delete all files in this folder, and make sure Uplay is set to online mode so that it can connect to our services. Then start up Uplay again.

06-29-2018, 06:06 AM
That didn't work either. :(

06-29-2018, 06:09 AM
Just tried doing both of those, the problem is still persisting.

06-29-2018, 06:09 AM
me and my friends have done all of this, we have restarted steam uplay and our pc's, and no matter what uplay launches and ask's for a cd key

06-29-2018, 06:39 AM
We are aware that troubleshooting is not resolving this issue, and we are investigating currently. Thank you for your patience!

06-29-2018, 08:25 AM
ich weiß ja nicht wie lange das hier noch dauert aber ich hoffe das das hier gleich losgeht da alles nichts bringt

06-29-2018, 08:47 AM
update with what is going on please. Still cant play cause its asking for a cd key, Ubisoft and steam accounts link, both programs been restarted.

06-29-2018, 09:23 AM
fix this

06-29-2018, 09:42 AM
I have been waiting 10 hours for this **** to work and now i dont have a CD key, good job Ubi

06-29-2018, 10:26 AM
We're aware of an issue where some players are not able to access their Steam preorder of The Crew 2. We are working together with Steam to resolve this issue as soon as possible and we’ll continue to keep you updated here regarding the fix.

For the fastest updates, check back on our official twitter page regularly.

An update on the issue: https://twitter.com/TheCrewGame/status/1012627342538223616

06-29-2018, 10:52 AM
When do we get to play the game? I have been for 12 hours...

06-29-2018, 12:32 PM
The Steam key activation issue should now be resolved, and affected players should be able to launch the game. A Steam restart might be necessary. Thank you for your patience.