View Full Version : Can't constant download

06-29-2018, 01:15 AM
Hi, it's been since yesterday I'm trying to download the game. It does work for a certain time and than it stop, for no reason I can do anything else on the internet without any trouble. And this message shows up at the bottom of the page: "While you play, we will restore the connection to a service that has just been interrupted. In the meantime, some things may seem strange in the customer." But the thing is I'm not even playing it. It's at 12.09GO.

06-29-2018, 01:17 AM
Hey Pok-Qc-! Sorry to hear about your download issues. If you are downloading the game through Uplay, you would want to try the following steps (https://support.ubi.com/en-US/faqs/000018807/Trouble-Downloading-via-UPlay-PC-Client/). I'd also recommend reinstalling the Uplay client (https://support.ubi.com/en-GB/faqs/000025799/Installing-or-reinstalling-Uplay).
If you are still having problems installing the game, please make a ticket (http://www.support.ubi.com) with a screenshot of your error message. Hope this helps!