View Full Version : TC2 Closed and Open Betas rewards locked.

06-28-2018, 10:30 AM
Hello I would like some insight on how to unlock both of the beta rewards even though I confirmed participation and played a few hours of it, could me participating in the Alpha caused an issue with the ability of me being eligible for the 2 rewards.
Any help in this regard would be appreciated.

06-28-2018, 02:41 PM
Hey Shadow-Blitz,

I can see you played the closed beta but I don't have any record of the open beta from when I checked your account. If you have anything to show me otherwise, send me a private message or contact our support team directly via https://support.ubi.com/

I have granted you the closed beta reward though :)