PDA

View Full Version : Got the motor edition and didn't receive my "Legendary motors pack"



unifromkuh799
06-27-2018, 08:27 PM
I pre-ordered the Motor edition and it said id get the "Legendary motors pack " with the Mercedes c63 gt3 but i didn't receive anything.......

UbiGabrinth
06-28-2018, 12:34 AM
Please check if there is anything to install under My Games & Apps, The Crew 2, and Manage Games.

If there is not, please get back to us!

unifromkuh799
06-28-2018, 01:16 AM
nope nothing there

Ubi-Bandicoot
06-28-2018, 11:52 AM
Thanks for letting us know and I apologise for this. Can you please make a support ticket via https://support.ubi.com/ so we can look into this whilst we investigate the issue further?

corykawalig
07-06-2018, 09:29 AM
I am haveing the same problem with not recieving my legendary motors pack

Ubi-Baron
07-07-2018, 10:28 AM
Hi corykawalig

Where did you purchase the game from? If it was a physical version, then you should have gotten a code to enter for this. Did you enter this code in the Xbox Store?

It's worth checking to see if you just need to install the content via the steps here (https://support.ubi.com/en-GB/faqs/000026438/Check-if-Content-is-Installed-on-Xbox-One/)

Thanks