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View Full Version : I need help redeeming my stream drops



Ianoneshot
06-15-2018, 09:39 PM
In the latest stream you could get drops regarding 3 scavenger crates and 100,000 steel.
I got both in my twitch notifications:
https://i.imgur.com/zswuF9j.png

So I log into the game and it takes a while to load. Then... nothing. I'm still stuck with 1 scavenger crate and 1080 steel. Can I get some help please?

UbiJurassic
06-15-2018, 10:47 PM
The items should simply show up on the account you linked the drops to. Your in-game rewards will be added directly to your Ubisoft account between June 15th and June 17th. So if the rewards are still not showing up after the 17th, please reach out to the support team. (support.ubi.com)

Ianoneshot
06-15-2018, 10:57 PM
The items should simply show up on the account you linked the drops to. Your in-game rewards will be added directly to your Ubisoft account between June 15th and June 17th. So if the rewards are still not showing up after the 17th, please reach out to the support team. (support.ubi.com)

Okay, thanks!

scardeboii
06-15-2018, 11:09 PM
How do we know if we got the 100k Steel? I got 2 notifications but it doesn't say what it is

Ianoneshot
06-18-2018, 04:11 PM
The items should simply show up on the account you linked the drops to. Your in-game rewards will be added directly to your Ubisoft account between June 15th and June 17th. So if the rewards are still not showing up after the 17th, please reach out to the support team. (support.ubi.com)

Nothing pops up in my search when I look up my problem. I also cant create that to be a problem. What do I do exactly? (sry for bothering).

Bohatyrishche
06-18-2018, 08:32 PM
same problem