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View Full Version : Just Dance Unlimited buffers too much on switch



guest-qIO2d7ky
05-28-2018, 02:46 AM
I have the switch, and used my mobile hotspot to play the unlimited thing. The weird thing is, that it plays the song at low quality (which I don't care) but it buffers every 8 seconds. My hotspot is decent. I can play Mario kart and other things like that without it having to lag. I used to use my same hotspot on the Wii u version for just dance
2017 for just dance unlimited, and it played every song at high quality, and never buffered. I just want to fix this because I didn't know the game came with 90 free days of the unlimited service and I bought a month with my money lol.

Mojaponkupa
06-01-2018, 05:15 AM
I also having problem now.
Many buffering and server error.
http://image03.firestorage.jp/photo/a643a68c759e6f71ddd2870d7be2437e78d30d7ebig.jpg

I tried 5 different routers, different connection(DSL, Fiber, Mobile Internet) but still having the same problem.

I played about 60 days during the 90 day free trial and there was NO PROBLEM.

Maybe the server has over limit:confused:

Black_Widow9
06-03-2018, 08:37 PM
Hello,

If you're still experiencing this issue, please get in touch with our Support Team (https://support.ubi.com/) so they can troubleshoot this with you.

Thanks

XoriNyan
08-27-2018, 11:31 AM
I have the same problem on nintendo switch connecting error

just paid for 90 day but can't play for unlimited song. song buffering and say server error I try to check my internet connection it's not has any problem use 5G wifi won't help and now it say has 45d for play just dance unlimited

when it expire I think i don't pay anymore for unlimited again and don't buy justdance 2019 too bye ubi suck

support won't help anything

Ubi-Lucipus
08-27-2018, 12:23 PM
I'm sorry to hear you've had issues with the connection.

It might be worth trying these steps (https://support.ubi.com/en-GB/faqs/000031036/Connectivity-issues-in-Just-Dance-on-Nintendo-Switch/) to see if this can help with the issues you're experiencing.

XoriNyan
09-03-2018, 06:51 AM
Try everything in

https://support.ubi.com/en-GB/faqs/000031036/Connectivity-issues-in-Just-Dance-on-Nintendo-Switch/

but problem stiil happen

I buy Justdance 2018 in febuary in trial period 3 month justdance unlimited has a good work for me.I can play anywhere in my house with wifi or 3G internet share from my phone but now I put my nintendo switch next to my router it still disconnect issue. I can 't play anysong in justdance unlimited when I paid for 90 day for that but first trial 3 month in fabuary it work fine until trial period end

rnizt
09-09-2018, 11:59 AM
I have the same problem when I play unlimited song its alway connecting error,
I paid for 90 day but can't play, bad game server I don't want to pay unlimited anymore :(

Black_Widow9
09-10-2018, 01:02 AM
Hello,

If the connectivity troubleshooting steps didn't help, please reach out to Ubisoft Support (https://support.ubi.com/) directly so they can look into this.

Thanks

guest-6LFbp924
10-08-2018, 07:18 PM
I also have the same problem, and I don't think Ubisoft cares. Every time I play a song, it either plays in low quality and buffers every five seconds, or says "The Ubisoft server is unavailable at this time. Please try again later." If this keeps up, I will NOT buy Just Dance 2019, and I will DEMAND to get my money back for my 3-Month Subscription.

Ubi-Lucipus
10-09-2018, 11:45 AM
Sorry to hear you've had this issue, we would love for nothing more than your unlimited and your game to work so that you can Just Dance.

We're not able to assist in the forums, but the Support Team (http://support.ubi.com) are on hand to handle any technical issues you might have. Please let them know about the problem you've experienced and they will do their best to help you further. :)