PDA

View Full Version : HELP issue on Far cry arcade



TrustfulMold19
04-10-2018, 09:30 PM
MY accounts level on Far Cry arcade has been reset and so has my XP level this has stopped me from collecting the community unlocks for this weeks live even it happened after the update sometime and wanted to know if i can get it resolved as i want my unlocks :rolleyes: since this iv leveled up another 30 levels and trying to reach the goals for the community half of the live event anyone know how i can get this sorted? how can i contact Ubisoft??

ubi--unicorn
04-10-2018, 09:32 PM
Hey TrustfulMold19, did you create a new game? This will cause your level to reset.

TrustfulMold19
04-10-2018, 09:46 PM
no i didn't start a new game its also the community progression level has been lowered too?

ubi--unicorn
04-11-2018, 07:22 PM
Thanks, we're investigating. Please create a ticket. (https://support.ubi.com/en-US/Cases/New)