View Full Version : R6S Doesn't launch! Please help!

04-01-2018, 01:21 PM
As the title says- one day, the game just stopped working for me. I would click on the play button from Steam, Steam would say I'm "in-game" for a couple of seconds (my profile picture will be within that green outline) aaand... THAT'S IT. The game won't start and Steam would revert my status back to "Online" as if nothing happened.

I have tried EVERYTHING to try to fix this- verified game files, launched the game through Uplay or even through the .exe in the game files, completely uninstalled Uplay and R6S (as well as deleting local and roaming files) and reinstalling them on another disk, and installing the TTS which didn't work either.

The only thing that did work is installing the game on my friend's PC (through my Steam account), which ran it just fine, but the issue persisted when I came home.

If someone knows the solution to this- please share it with me! I've looked everywhere but none of the online guides help or do anything.

Please help!

04-01-2018, 08:52 PM
Hey MeoWHamsteR7! Please try any of these steps (https://support.ubi.com/en-US/faqs/000025513/General-PC-Troubleshooting) that you haven't yet and see if they help. If they do not help, please create a ticket (https://support.ubi.com/en-US/Cases/New) with MSINFO and DXDIAG files (https://support.ubi.com/en-US/Faqs/Details/kA030000000emSbCAI?name=how-to-submit-dxdiag-and-msinfo-files). Thanks!

04-02-2018, 08:27 AM
I have created a ticket and am currently awaiting response. Thank you!