View Full Version : crashing in loading screen

03-27-2018, 04:42 PM
I started new game got into frist load screen and it crashed, Went back then hit continue and it crashes again in same spot in loading screen

03-27-2018, 04:48 PM
Hey tokins26! Can you try verifying files to make sure that the game is fully updated (Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335), Uplay (https://support.ubi.com/en-US/faqs/000019000/Install-Uninstall-Verify-A-Game-in-Uplay/))?

03-28-2018, 03:39 PM
i have the same issue here. pretty sure ive downloaded everything and my game is up to date.

04-20-2018, 04:36 PM
when i reinstall game it's sometime work. but save and come back continue crash. in loading screen so it mean ill never complete this game.:(:(

04-21-2018, 01:33 AM
Hello friends! If you've already tried those steps, please make a ticket (http://www.support.ubi.com) with your msinfo and dxdiag files attached (https://support.ubi.com/en-US/Faqs/Details/kA030000000emSbCAI?name=how-to-submit-dxdiag-and-msinfo-files).