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bluekris01011
03-27-2018, 12:13 PM
The second you launch on xbox one s the screen goes black and flashes cut scenes with major display errors. The colors are very high contrast hyper type color. I dont have any issues with any other games. Changed my settings down from 4k to 1080 and nothing helped. I had to hard reset my xbox twice, not trying it for the third time. this needs to be fixed soon or I want my money back.

Ubi-Baron
03-27-2018, 01:51 PM
Hello bluekris01011,

Thank you for reporting this to us.

If you haven't already, please run through the troubleshooting on the site here (https://support.xbox.com/en-US/games/troubleshooting/game-freeze-solution). This is a list of the most commonly helpful steps for issues such as this on Xbox One. If you have already performed a step, then move on to the next one.

Thank you

bluekris01011
03-27-2018, 02:27 PM
Did not fix it. This is a game issue.

loOlVEXlOol
03-28-2018, 07:38 PM
This is def. A game issue. I have the Xbox one x and I have the same exact problem. Pls fix ASAP!!!

usmcpw82
04-02-2018, 04:22 AM
Yep Def a game issue!! I opened a ticket, no response after 4 days, spent $150 on a game thar is unplayable due to a "granite" and "snowshoe" error

Ubi-Baron
04-02-2018, 12:27 PM
Apologies for the delayed response.

if possible could you please try providing us with some footage of the issues occurring? This will help us to look into this.