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View Full Version : Stuck in menu whilst in the middle of a match.



Komrade_Cyka
03-26-2018, 01:58 PM
I've run into a pretty silly issue, where i've been matchmaking for like 10 minutes, but i see people typing in the bottom right, as if they're in the middle of a game. I tried restarting the game, it told me I abandoned the match, I tried reconnecting, but it just put me into matchmaking once again, without actually reconnecting.

https://steamuserimages-a.akamaihd.net/ugc/933808593012523687/BF6D1FA7E10C84C79D2C3DE9B0330744AD88A72A/

After restarting for the second time:

https://steamuserimages-a.akamaihd.net/ugc/933808593012542533/0976AE4F44669A98ED5BF4BD8FFC2926B817A3BE/

It's continuous, even after I restart it says I'm in a ranked match and I should reconnect, then it proceeds to tick up the matchmaking timer forever.

Ubi-Rufus
03-26-2018, 02:16 PM
Thanks for letting us know. Strange that you're not able to load in, yet are able to see the chat and to reconnect.

How many times has this happened?

Could you try the steps in our connectivity FAQ (https://support.ubi.com/en-GB/faqs/000023138/Connectivity-issues-in-Rainbow-6-Siege/)?

Komrade_Cyka
03-26-2018, 03:30 PM
Thanks for letting us know. Strange that you're not able to load in, yet are able to see the chat and to reconnect.

How many times has this happened?

Could you try the steps in our connectivity FAQ (https://support.ubi.com/en-GB/faqs/000023138/Connectivity-issues-in-Rainbow-6-Siege/)?

This is the first time this has happened. After a total of about 25(?) minutes, i restarted the game for the third time, and i was able to join into another game, presumably because the game that I was supposedly in had ended.