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slacker_ninja12
03-23-2018, 01:03 AM
I've been playing since the beta and this issue only recently started, about 3 days ago. I'll click the desktop icon or launch straight from uplay, but the game wont launch. The uplay rainbow six launcher will start and usually it will, for only a split second, get to "synchronizing achievements with the cloud" and then close out. The uplay launch button stays grayed out for about 15 seconds and then i can launch again, to the same effect. I've also tried in offline mode and it will show "preparing to launch your game" for a moment before,again, closing.

Ubi-Trippn
03-23-2018, 12:33 PM
Can you please try the steps in our PC Troubleshooting FAQ (https://support.ubi.com/en-GB/faqs/000025947/Basic-PC-Troubleshooting/)

If the issue persists please contact our technical support team on our support site (https://support.ubi.com/en-gb/Cases/new) as they will be able to assist in more detail.

Please provide a DXDIAG and MSINFO report with the case so that the team can investigate.
You can find instructions on how to create these files and attach them to this ticket in the links below:

DXDIAG: https://support.ubi.com/en-gb/faqs/000021185/Sending-a-Dxdiag-to-Support/
MSINFO: https://support.ubi.com/en-gb/faqs/000021216/Sending-a-msinfo-report-to-Support/

Thanks