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View Full Version : Ubisoft doesn't recognize I have Future Soldier on my account



llEstevezll
03-11-2018, 02:57 PM
Hello, how are you?
I recently bought Future Soldier on Steam, then download it and played for a bit. Later, when I enter Wildlands I tried to get the reward outfit of Future Soldier and the ACR it says I don't own the game. Also, none of the achievements for Future Soldier are granted whenever I completed them. Please, can somebody help me?? Thankss

GH0ST_od
03-11-2018, 11:30 PM
i have same problem whith uplay challanges....

llEstevezll
03-14-2018, 01:47 PM
Still no answer about this... :confused:

RobbyBob
04-09-2018, 05:35 AM
Same here uplay club says that i dont own it even though i bought/and played it through uplay. Seems like its a common problem for others...where uplay and the games dont sync.

RobbyBob
04-20-2018, 02:36 AM
According to Ubi Support their working on it and it is a issue with a few games and there connection with uplay......so we will see

ZytoxX-
04-22-2018, 03:17 PM
i have the same problem :(

Lazeerer
06-28-2018, 11:07 PM
I have the same problem. Bought Future soldier on Uplay during the sale to play it and to also unlock the skin/rewards in Wildlands but it says i dont own the game either?

How is it that i can play the game on uplay but it doesnt show up on the Club website that i own the game?

Can you guys please fix this.

Lazeerer
07-10-2018, 03:03 PM
Update: Contacted UBIsoft and took about 1 week for a response and they fixed it for me.

I now see Future solder on my account and iam able to unlock the Club reward in Wildlands for Future soldier.


Though iam not happy it took them a week to respond to me iam happy they fixed my issue.

mkinGtheGreat
07-18-2018, 12:49 AM
same problem here