View Full Version : [Ubisoft_Account] i cant upload avarta

03-01-2018, 10:52 PM
Position and size your avatar
Your file failed to upload. Please try again

i choose 500x500 but why?

03-04-2018, 02:38 AM
Hey RedBlitz.

When uploading your avatar what is the file type of the image you're uploading? One thing we can recommend is seeing if changing the file size will make it upload for you. Should changing your file type not work. We'd recommend contacting our technical support team (support.ubi.com) and seeing if there is anything that can be done to get your avatar uploaded.