View Full Version : [PC] Issues with changing account name

02-19-2018, 02:39 AM
I have tried 30 different names, no matter what name i try to change my account to, it tells me it's "not valid".

I have searched for other members with the names i'm trying, and there's no offensive language or anything like that in the names i am trying...

Is my account glitched?

02-22-2018, 09:20 PM
Hi there! If you have changed your username within the past 30 days, you will not be able to change your username. If you are still unable to change your username, but you have not changed it in the past 30 days, please make a ticket (https://support.ubi.com/en-US/Cases/New) with the desired username. Be sure to check that it is in-line with our Username rules (https://support.ubi.com/en-GB/Faqs/000025887/About-Ubisoft-Account-Usernames/). Hope this helps :)