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View Full Version : Crash during loading screen



RoyalRaptor711
02-16-2018, 11:22 PM
After the new patch, my game will lock up and crash during the loading screen where it shows everyones characters anyone know a fix?
PC Specs
Ryzen 1800x
Gtx 1080ti
16gb ram

UbiInsulin
02-16-2018, 11:54 PM
Hi RoyalRaptor! Do you receive any error message from FH or from Windows when this occurs? Have you opened a ticket with https://support.ubi.com ? If not, I'd highly recommend doing so and attaching your msinfo and dxdiag files (https://support.ubi.com/en-US/faqs/000023904/How-To-Submit-Dxdiag-MSinfo/). This will really help the technical support team investigate any issue.