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View Full Version : Offer Issue - "I Need More Love"



ThatDarnSteve
02-13-2018, 06:05 PM
Hey everyone, Steve from RedLynx here. We are aware of an issue where some players purchased the "I Need More Love" offer, and didn't receive their card pack. We have taken steps to remedy this immediately, including discontinuing the offer. We have a list of all affected players, and will begin refunding them their in-game cash (with a little extra on top) in order to make this right. This process should be completed within 24 hours. Sorry for the inconvenience!

Love,
Steve🚀

CapVonrapp
02-14-2018, 06:25 AM
That's great. Nice to see a fast response.

Unfortunately, the pack I bought was from a prior event. It had a "Guaranteed 2-6 PC Principal or Marcus!" emblazoned across it. My pack had neither of those cards- I have screenshots of the packs contents. I put in a ticket over a week ago and have had no resolution- just a "we'll forward it to the developers". How long does it take to refund my 1200 cash? Apparently more than the 24 hours that this will take.

Krvnik012
02-22-2018, 07:28 PM
I didn't got any compensation for the pack, and 10 days has been passed...