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aaron.rog
01-27-2018, 12:47 PM
today I bought the rainbow six siege collection and installed it but when I try to load the game up it says "windows cannot access the specified device, path or file, you may not have appropriate permission to access the item" I've been on the Ubisoft site looking in the for help but I don't think I looked at everything so if there is anything there that will help me can you tell me about that please. I love the game on console but I was told pc the pc version was better so any advice would be appreciated.

Ubi-Baron
01-27-2018, 02:32 PM
Hello aaron.rog,

The first thing we'd advise is making sure that Uplay and Siege are running as Administrator, you can see details on that here (https://support.ubi.com/en-gb/faqs/000025662/Run-applications-with-administrator-rights/).

It may also be worth testing this from another account with admin rights, if you are on Windows 10 you can see details here (https://support.microsoft.com/en-gb/help/4026923/windows-create-a-local-user-or-administrator-account-in-windows-10).

Thank you