View Full Version : [Ubisoft_Account] Can"t change progfile picture

01-20-2018, 09:07 PM
Me and some friends have started a 'Team' and we want to have the same image.
4 of us are able to change it but 1 guy has a problem. The problem is not with the picture(wich i created for all 5 of us) It sais it's too small while me and the other four use the same image and it works for us.

01-21-2018, 01:59 AM
Hi, @Brentje-TCU-. Thanks for reaching out to us here. We suggest that your friend tries uploading the image through our website (https://account.ubisoft.com/en-US/login)or even Club (https://club.ubisoft.com/en-US/dashboard) You can also have your friend try our browser troubleshooting: https://support.ubi.com/en-US/faqs/000025178/Web-Browser-Troubleshooting/ If he/she still can't get the image uploaded, have them contact us (https://support.ubi.com/en-US) for further assistance. Thanks!