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emorling
12-30-2017, 08:10 PM
We purchased 30 days VIP on IOS, but it's not showing up in the profile. We can confirm that there is a subscription visible in iTunes, and the money has been deducted.

Any ideas?

emorling
01-07-2018, 10:17 AM
Hello?

Ubi-KitKoumal
01-08-2018, 10:39 AM
Hey there emorling,

For this type of problem, please do contact our support just here (https://support.ubi.com/). Our teams will be able to understand where the issue comes from and help with it.

Cheers,

-Kit