View Full Version : Xbox One freezing and sluggishness

12-29-2017, 04:15 PM
Has anyone else experienced issues with the 2018 game being sluggish or freeze during gameplay?

Are the unlimited songs streamed from the Ubisoft servers or installed locally on the Xbox one? Not sure it is a network issue or something with the game.

01-02-2018, 03:59 AM
I believe they are streamed through the Ubisoft servers.

01-02-2018, 09:15 PM
Hola...el juego se congela y solo tengo k reiniciar la Xbox para k salga de ese modo...ahora lo instalé en USB como me dijo el soporte técnico.. el juego funviona mejor sin pararse la imagen ni canciones. ..solo se congela las siluetas de la kinect y las canciones siguen sonando... Qué será ahora?

01-03-2018, 04:38 PM
My console also freeze or the Kinect stop or shutdown (the kinect shutdown only the console and the game continue in the TV, sometimes the game detect the Kinect stop in other times the game freeze the console) in middle of the game without warning with xbox one x, I test other kinect games and I dont see the isue,I think is only with just dance 2018 :(

01-08-2018, 02:30 AM
Hello and welcome to the Forums,

It is possible this is due to a connection issue. Have you tried putting your Xbox One offline and if so, do you still experience the freezing? Please also try the connectivity troubleshooting (https://support.ubi.com/en-GB/Faqs/000031035/Connectivity-issues-in-Just-Dance-2018-on-Xbox-One-JD2018/).

If you continue to have issues, please get in touch with our Support Team (https://support.ubi.com/) directly.