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View Full Version : Got charged twice for Assassins Creed Animus Edition? Please Help



Vagners13
12-25-2017, 06:06 AM
So I just purchased the assassins creed animus edition for PC, and while the purchase was being completed the loading page was taking an incredibly long time so I refreshed the page. After this everything went smoothly and I received all the games and DLC that the pack entailed. When I went to check my email there was 2 order confirmations (with different order numbers) so It seems I was charged twice for this, does anyone know what I can do to get the second one refunded or cancelled? If someone could please help me out id greatly appreciate it

andynaruto10
12-26-2017, 12:14 AM
Your only chance is Ubisoft Support, but since it's Christmas, I don't think they'll answer you too soon.
You'll get your issue solved, they'll see the error and refund you. But it will take time. A lot of time. Months. Good Luck.