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View Full Version : I still don't have my game



TornadoHunter1
11-23-2017, 05:37 AM
I just bought this game from the Black Friday sale for the rift. I already own it for the ps4 it's a great game. I paid for it through the Ubi store it's been over 24 hours and I still don't have my game I'm very frustrated since money has been taken from me and I have no product.

Anyone else having issues ?

UbiSkyBear
11-27-2017, 06:08 PM
I just bought this game from the Black Friday sale for the rift. I already own it for the ps4 it's a great game. I paid for it through the Ubi store it's been over 24 hours and I still don't have my game I'm very frustrated since money has been taken from me and I have no product.

Anyone else having issues ?

If you haven't received your purchase, I'd suggest reaching out to our Shop team (https://support.ubi.com/en-US/Shop) for help and be sure to have your order number ready when you reach out to them. :)