View Full Version : Photo Mode Crashes The OS!

11-26-2017, 07:55 AM
This is pretty incredible. If you exit out or try to take another photo too quickly ACO manages to completely crash the OS on the Xbox One X. ACO continues to run but the OS dies in the background, you cannot bring it up, you can hold down the XBox Button to see the "Shut Down" menu but that's all, if you try to restart the XBox comes up with an error that doesn't even appear on the Microsoft support pages and is related to Outlook! The only way to get the OS back up and running is to do a hard boot on the Xbox (hold down the button on the front of the unit for 10 seconds).

This bug is particularly easy to illicit if you also run a stream e.g. through Mixer at the same time. Happens to me usually within a couple of minutes.

11-30-2017, 02:08 PM
I am sorry to hear that you have experienced this issue.

When you take a photo it takes a couple of seconds to save and synchronise with the servers, I can only recommend that you do not try to do anything whilst it is doing this.