View Full Version : Roman centurion pack missing

11-17-2017, 01:32 AM
I have it installed but i dont have the gear and if i go to the in game store it says owned even though i have it installed

11-18-2017, 02:12 AM
Hi there! I was able to look at your account and noticed you are playing ACO on Xbox. Are you sure your content is properly installed on your Xbox (https://support.ubi.com/en-GB/faqs/000026438)? You may have pending downloads for some reason. If you do not have any pending downloads, I recommend clearing your Xbox's cache. To clear the cache on the Xbox One, please turn the console off and unplug it from the wall for at least two minutes before plugging it in again. If none of that helps, can you please make a ticket (http://www.support.ubi.com) stating your Centurion pack is missing? Thanks!