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View Full Version : lost all my characters, rep and steel on xbox one



Type1soul
11-09-2017, 09:18 PM
Xbox one console the game was fine earliar. Logged in this evening and it asked me to calibrate screen and pick a faction! ive lost all reputation, steel, but all my time played, kd Is still there. character screen will not load and I have cleared the console cache

headhunter19434
11-10-2017, 12:09 AM
Same happened to me

UbiJurassic
11-10-2017, 12:48 AM
Hey guys, if you could reach out to our support team (support.ubi.com), we can start investigating what happened and ensure it gets resolved. :)

headhunter19434
11-10-2017, 02:53 PM
How do I do that? Sorry it's my first time on forums

headhunter19434
11-10-2017, 07:14 PM
It's all just came back after I filed a case 👌

FBIStealth
11-10-2017, 07:18 PM
Good deal. Glad everything is back for you. I guess they can do something right after all.

UbiJurassic
11-10-2017, 07:47 PM
It's all just came back after I filed a case ��

Great to hear! If you ever need any more help, simply make another thread or you can shoot a private message over to any member of the For Honor community team or myself. We stay pretty active on here, so we'll look to help as soon as possible. :)

EnjoiThatBigmac
03-14-2019, 12:23 PM
I had the same happen to me today, only have my time played, lost all characters, effects, executions that were brought and apparently i am now rep 0 😢 wasn't the happiest of people seeing that thing morning..

rasi777125
03-14-2019, 12:33 PM
Incredible

Tyrjo
03-14-2019, 12:39 PM
I wouldn't worry. Your accounts will be reverted back to normal again.

MadeArtifact
03-14-2019, 12:49 PM
When will they be fixed and is there a phone number I can call to talk to someone I live in the US

xXFLesHTrApXx
03-14-2019, 01:04 PM
When will they be fixed and is there a phone number I can call to talk to someone I live in the US

I literally just had the same thing happen to me, 100s of hours of progress gone.

Ubi-Saiyan
03-14-2019, 01:38 PM
Hey warriors.

Just letting you all know that we're aware of this issue and we're working on it. Rest assured, your progress is not lost. We'll keep you posted as and when more information becomes available.

Be sure to check the official Twitter (https://twitter.com/ForHonorGame) for updates too.

Thanks for your understanding.